Alerts
The hardest job at a Taco Bell during the dinner rush is the headset. One worker takes orders from a line of cars, repeats them back over road noise and fields the complaints when a Crunchwrap comes out wrong. At more than 890 Taco Bell drive-thrus, voice artificial intelligence now takes the orders...
Google began rolling out its Universal Cart in the United States Thursday (Oct. 15), making it available in Google Search and in the Gemini app, the company said in a Thursday blog post. Google unveiled the Universal Cart in May at the Google I/O event. PYMNTS reported at the time that the Universal...
U.S. Bancorp’s consumers continued to spend during the third quarter, even as the bank carried more card balances and saw an increase in early-stage card delinquencies. “Spend levels are high, employment is strong,” Chief Financial Officer John Stern told analysts during a Thursday (Oct. 15) earning...
A denied insurance claim, a dense lease or a confusing medical bill can take hours of reading, phone calls and follow-up. Meta wants its artificial intelligence agents to take on that work. On Monday (Oct. 12), the company introduced Muse Wonder and Muse Wonder Full, AI models it said can help with ...
An artificial intelligence agent developed by FIS and Anthropic is now commercially available to any bank based in the United States, according to a Thursday (Oct. 15) press release. The FIS AML Investigations Agent was first announced in May, PYMNTS reported, although at that time it was called the...
Some of the U.K.’s digital lenders to small businesses have reportedly reached profitability more quickly than consumer-focused FinTechs. That’s according to a report Thursday (Oct. 15) by the Financial Times (FT), which said this trend comes as small- to medium-sized businesses (SMBs) turn to these...
New York City Comptroller Mark Levine is calling on Anthropic to delay its initial public offering and focus its energies on artificial intelligence safety issues the company itself has highlighted. Levine made this call in a Wednesday (Oct. 14) letter addressed to Anthropic CEO Dario Amodei and pos...
England’s central bank is warning lenders they shouldn’t assume they are invulnerable to artificial intelligence (AI)-powered cyberattacks. Sarah Breeden, deputy governor of the Bank of England (BoE) said Thursday (Oct. 15) that advances in artificial intelligence (AI) meant the technology now prese...
Artificial intelligence (AI) agents’ growing use of cryptocurrency to purchase digital services is pointing toward a practical market for automated payments: transactions so small and frequent that conventional card processing becomes uneconomic. But the scale of genuinely autonomous commerce remain...
As technology makes it easier for clients to move deposits in search of higher interest rates, banks must compete by providing better solutions, PNC Financial Services Group Chairman and CEO William Demchak said Thursday (Oct. 15). Demchak said this during the bank’s third-quarter earnings call, whe...
Bank of America deployed 1,000 contractors and 3,000 employees to fix software flaws discovered by Anthropic’s Mythos and other frontier artificial intelligence models, CEO Brian Moynihan told CNBC in a report published Wednesday (Oct. 14). The bank added the contractors in the second quarter and is...
Last year, Amazon entered the wearables space by acquiring artificial intelligence-powered bracelet maker Bee. Now, the tech giant says it is taking its Bee line beyond just wearable items, with a pair of new products announced Thursday (Oct. 15). Rather than being worn, the Bee Eclipse is a device ...
