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The hardest job at a Taco Bell during the dinner rush is the headset. One worker takes orders from a line of cars, repeats them back over road noise and fields the complaints when a Crunchwrap comes out wrong. At more than 890 Taco Bell drive-thrus, voice artificial intelligence now takes the orders, and the […] The post Taco Bell Says AI Helps Workers Live Más, Quit Less appeared first on PYMNTS.com.
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