American Express is cutting management layers and expanding artificial intelligence across customer service and commerce, with rules governing how outside agents reach customers’ accounts and benefits. According to a Friday (Oct. 23) third-quarter earnings presentation and management commentary on a...
Rhode Island Attorney General Peter F. Neronha sued Meta Thursday (Oct. 22), alleging that the company fails to block advertisements for fraudulent products and financial scams on its platforms, Neronha said in a press release. The lawsuit alleged that Meta knows “that scam ads cause significant fin...
States are developing safeguards against artificial intelligence agents that evade human control, stepping into a regulatory gap left by Congress amid growing concerns over cybersecurity, public infrastructure and government data. California is evaluating independent audits and mechanisms for shutti...
The credit score has a strange blind spot. It knows a lot about the borrower and almost nothing about what the borrower is about to buy. And as latest installment of “The Future of AI Credit” playbook, a PYMNTS Intelligence collaboration with Thredd, shows, creditworthiness is not necessarily consta...
Businesses looking to automate supplier payments are giving technology teams a bigger say in purchasing decisions, and the reason starts with a practical priority: making new software work with what they already have. The July 2026 “Business Payments Tracker®” from PYMNTS Intelligence and WEX, “Who ...
The principles Goldman Sachs uses to manage risk could be applied to artificial intelligence oversight, Goldman Sachs Chair and CEO David Solomon wrote in an article published Thursday (Oct. 22) by the Financial Times. The principles include holding individual decision makers accountable for the out...
Online lender Enova saw its revenue exceed $1 billion during a quarter for the first time in its history in the third quarter, with strong growth across its portfolio, CEO Steve Cunningham said Thursday (Oct. 22) during an earnings call. “We are pleased to report another quarter of healthy growth an...
OpenAI is close to finalizing a funding round in which it could raise as much as $30 billion at a $1.25 trillion pre-money valuation, CNBC reported Thursday (Oct. 22), citing unnamed sources. OpenAI told investors Thursday that it aims to secure signatures by the end of next week, though the final s...
Launching a FinTech often starts with a simple plan. Get the right state licenses, team up with a bank and start moving money. But success brings a new problem. Once a company adds overseas customers, large business clients or cryptocurrency services, that early setup can start to feel too small. Th...
Consumer packaged goods (CPG) company Procter & Gamble expects the costs of raw materials, energy and transportation to be higher throughout its fiscal year 2027, the firm said in a Thursday (Oct. 22) press release outlining its results for the first quarter of fiscal 2027. Those costs will present ...
Bitcoin holders borrowing to finance leveraged trading retain their original investment and take on another source of exposure. Their coins continue to fluctuate, the financed position produces its own gains or losses, and the dollar loan remains payable regardless of either result. The attraction i...
American Airlines’ loyalty program, AAdvantage, differentiates the company from its rivals and provides a competitive advantage, executives said Thursday (Oct. 22) during a third-quarter earnings call. “We said we’d lead in loyalty, and we are,” American Airlines CEO Robert Isom said during the call...