About Me
I am an experienced finance and customer service professional with a strong background in accounts receivable, credit control, and customer support. Over the years, I have honed my skills in managing financial transactions, resolving customer inquiries, and maintaining accurate records while ensuring compliance with company policies. My expertise includes financial reporting, reconciliation, and improving cash flow, all while building strong client relationships.
I am proficient in using accounting software such as SAP, QuickBooks, and Microsoft Office Suite, and I have a proven track record of streamlining processes to enhance efficiency. My roles have involved handling customer accounts, managing VAT deposits, and preparing detailed financial reports. I am also skilled in training and supervising junior staff, making recommendations to improve customer service, and ensuring high-quality standards are met.
Currently pursuing CPA Part 3 , I hold a Bachelor of Commerce in Finance from Kenyatta University. My achievements include being recognized as Employee of the Month for outstanding customer service performance and successfully reducing overdue accounts through effective credit control strategies.
I am passionate about delivering excellence in both finance and customer service, and I am always eager to take on new challenges that allow me to grow professionally while contributing to organizational success.
