Virtual Assistant

Role Overview

Provide day-to-day administrative and operational support to a distributed team, keeping schedules, records, purchases, and logistics organised. You will also coordinate employee gifting from supplier research through delivery, helping the team manage details and budgets reliably across a remote working environment.

Key Responsibilities

• Coordinate calendars, conduct research, prepare documentation, and handle routine administrative requests.
• Keep operational records, trackers, and business documents accurate and up to date.
• Arrange purchases and coordinate with vendors on orders, shipping, expenses, and reimbursements.
• Assist with onboarding logistics and other activities that help team operations run smoothly.
• Manage gifting requests, including researching options, placing orders, arranging personalisation, and monitoring delivery.
• Track gifting budgets, recipient details, supplier contacts, and order progress.
• Notice upcoming needs, resolve routine issues, and follow assigned work through to completion.

Requirements & Qualifications

• At least three years of experience in administrative support, business operations, or a comparable role.
• Strong organisational skills, close attention to detail, and dependable follow-through.
• Clear written and verbal communication, with sound judgment when handling confidential information.
• Ability to research, analyse information, solve problems, and work independently in a fast-moving remote setting.
• Practical knowledge of administrative processes and business operations.
• Familiarity with Google Workspace, Slack, and project management tools.
• Comfort using AI tools to streamline work or automate repetitive tasks.
• Experience supporting a startup, technology business, or distributed team is an advantage; vendor management, purchasing, logistics, or gifting experience is preferred.
• A diploma or bachelor’s degree in business administration, management, communications, or a related discipline is estimated for this role.