Stock-In-Charge – Mombasa

Role Overview

As Stock-In-Charge, you own the accuracy and flow of everything moving through the storeroom and onto the shop floor — from the moment a delivery arrives to the moment an item is sold or returned. You keep physical stock and system records telling the same story, so the business can make buying, pricing and replenishment decisions on numbers it can actually trust. In a retail environment where gaps on the shelf mean lost sales, your attention to detail directly protects revenue and customer experience.

Key Responsibilities

• Receive, inspect and sign off incoming deliveries, checking quantities, condition and specifications against purchase orders and delivery documentation before stock is accepted.
• Record all receipts, transfers, returns and adjustments in the inventory or ERP system promptly, ensuring every movement is captured against the correct item and location code.
• Store and label goods systematically so items can be located quickly, and apply rotation principles to keep older stock moving first and minimise expiry or obsolescence.
• Monitor stock levels against agreed minimum and reorder thresholds, flagging shortages, overstock and slow-moving lines to the relevant buyer or manager.
• Run regular cycle counts and full stock takes, investigate variances, and document the root cause of discrepancies rather than simply adjusting the figure.
• Handle damaged, short-supplied or incorrect items through the returns-to-vendor process, tracking each claim until it is resolved.
• Coordinate with store teams, procurement and suppliers on delivery schedules, urgent replenishment and stock queries.
• Prepare routine stock reports covering movement, shrinkage and availability, and keep the storeroom organised, safe and compliant with housekeeping and health and safety standards.

Requirements & Qualifications

• Experience: 2–3 years as a Stock-In-Charge, Storekeeper or in a comparable stock-handling role, ideally within retail.
• Inventory expertise: Solid working knowledge of inventory management and stock control principles, including receiving, rotation, counting and reconciliation.
• Systems: Hands-on experience with inventory software or ERP platforms, and the confidence to pick up new systems quickly.
• Record-keeping: Excellent documentation habits and a consistently accurate approach to data entry and reporting.
• Education: Diploma or degree in Supply Chain Management, Business, Procurement or a related field.
• Personal attributes: Strong organisational and problem-solving skills, with the ability to prioritise competing demands and meet deadlines under pressure.
• Environment fit: Comfortable working at pace in a busy retail setting where accuracy and speed both matter.