Security Supervisor

Role Overview

The Security Supervisor coordinates guard coverage and day-to-day protection at client sites in Nairobi, ensuring teams are prepared, procedures are followed, and access is controlled. The role also leads the first response to security incidents and keeps clients and management informed, helping maintain safe, dependable service across assigned locations.

Key Responsibilities

• Allocate guards to assigned posts, prepare shift schedules, and monitor attendance, punctuality, presentation, and compliance with site procedures.
• Inspect client premises and brief teams before shifts on site-specific risks, duties, and readiness requirements.
• Oversee visitor and vehicle checks, perimeter patrols, entry records, and the movement of authorised property.
• Assess site vulnerabilities and check that CCTV, access-control equipment, and patrol-recording tools are functioning properly.
• Direct the initial response to alarms, trespassing, breaches, and other emergencies; coordinate containment or evacuation and contact emergency services where needed.
• Gather information and evidence after incidents, record findings, and identify practical measures to reduce the chance of recurrence.
• Prepare occurrence records, incident reports, and inspection updates for management, while responding to client security concerns.
• Recommend improvements to site procedures and protective measures based on observations from the field.

Requirements & Qualifications

• Certificate or diploma in Security Management, Criminology, Risk Management, Police Studies, or a related field.
• Three to five years of practical experience in security operations, including responsibility as a supervisor or team lead.
• Experience overseeing guard teams across multiple sites or supporting corporate client accounts within a private security firm.
• Working knowledge of CCTV, electronic access control, physical security inspections, and emergency response procedures.
• Ability to organise staff and shifts, address performance or conduct issues, and manage workplace conflicts.
• Clear verbal communication for briefings and client discussions, with strong written skills for accurate operational reporting.
• Available for full-time, on-site work in Nairobi, Kenya.

What We Offer / Why Join

This is a full-time security operations position based in Nairobi, with monthly compensation of KSh 30,000.