Security Operations Centre Analyst

Company Details

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Industry: Banking
Description: Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the… Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Not specified
Other Pay: Benefits
Job Category: Telecommunications

Job Description

Role Overview

As a SOC Analyst, you will monitor the Bank’s technology environment around the clock, investigating alerts and helping contain threats before they disrupt systems or customer services. Your work supports the protection of sensitive information and reliable digital banking, while contributing to regulatory compliance and stronger security detection.

Key Responsibilities

  • Monitor and assess alerts from SIEM, EDR/XDR, NDR, IDS/IPS, WAF, DLP, email security and cloud security platforms.
  • Triage and classify events by severity, likely impact and urgency, escalating confirmed or suspected incidents under the Bank’s response procedures.
  • Investigate unusual activity using relevant endpoint, network, firewall and security-tool logs.
  • Support incident containment, eradication and recovery, and preserve digital evidence in accordance with forensic and chain-of-custody practices.
  • Refine detection rules, correlation logic and alert thresholds to improve coverage and reduce false positives.
  • Apply relevant threat-intelligence indicators to detection content and assess whether sector or global alerts affect the Bank’s environment.
  • Identify opportunities to automate repeatable SOC tasks and contribute to improvements in SOAR playbooks.
  • Help track and report SOC performance using operational KPIs and KRIs.

Requirements & Qualifications

  • Bachelor’s degree in IT, Computer Science, Cybersecurity or a related discipline.
  • One to three years of experience in a SOC or cybersecurity operations role, at L1 or L2 level.
  • Hands-on familiarity with SIEM and EDR/XDR tools, along with network security, firewall and endpoint logs.
  • Experience in banking or another regulated environment is an advantage.
  • At least one relevant cybersecurity certification is preferred. Examples include CEH, CHFI, CompTIA Security+, CISA, CISM or ISO 27001 Foundation.
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