Role Overview
As a network infrastructure specialist, you will keep the institution’s wired and wireless connectivity secure, stable, and responsive across its sites and services. Your work will support teaching, learning, research, administration, and the digital systems staff and students rely on every day.
Key Responsibilities
- Plan, deploy, configure, and maintain LAN, WAN, WLAN, VPN, internet, routing, switching, and firewall services.
- Install and support network hardware and physical infrastructure, including routers, switches, wireless access points, controllers, firewalls, fibre links, structured cabling, patch panels, cabinets, and UPS-backed equipment.
- Keep network records current, including topology diagrams, IP and VLAN plans, equipment configurations, rack and cabling layouts, change histories, and asset registers.
- Carry out preventive maintenance, firmware updates, configuration backups, and reviews of equipment condition and lifecycle.
- Apply and maintain security measures such as firewall policies, network segmentation, access control lists, secure VPNs, intrusion prevention, protected Wi-Fi authentication, and network access controls.
- Review traffic, logs, alerts, and unusual activity to identify service degradation, security threats, misuse, and unauthorised access.
- Maintain network availability and performance for academic, research, administrative, student-service, and operational requirements.
- Support network connections to services and platforms such as CCTV, access control, IP telephony, student management, ERP, LMS, email, cloud, and authentication systems; undertake other related duties assigned by supervisors.
Requirements & Qualifications
- Diploma in Computer Science, Information Technology, Telecommunications, Electrical or Electronic Engineering, Computer Engineering, or a related discipline.
- At least five years of relevant professional experience.
- Networking certification such as CCNA, CCNP, or an equivalent qualification.
- Experience in a university, large institution, ISP, enterprise, data-centre, or multi-site environment is an advantage.
- Experience supporting CCTV, access control, IP telephony, cloud services, or enterprise-system integrations is an advantage.
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