Sales Ladies – Perfumes

Role Overview

This full-time, on-site opportunity places you at the heart of a Nairobi beauty retail showroom, where your main focus is turning shopper interest in perfume into actual purchases. Working under the Store Manager, you will handle the full sales cycle: welcoming visitors, reading their scent preferences, presenting suitable fragrance options, closing sales on the till, and keeping the sales floor presentation flawless. Your performance matters directly to the business, because individual revenue targets drive the store’s overall growth and encourage customers to return for future beauty purchases.

Key Responsibilities

• Welcome customers as they enter the fragrance department and ask about the occasion, budget, and scent family they are looking for before presenting options.
• Explain perfume differences in terms of top notes, heart notes, longevity, and concentration so shoppers can choose between eau de parfum, eau de toilette, and other formats confidently.
• Recommend complementary beauty items such as body lotions, gift sets, or deodorants to increase the total value of each sale.
• Process payments accurately through the store’s POS system, whether by cash, card, or mobile money, and provide receipts while reconciling your till at shift end.
• Restock and rearrange displays, replace empty tester bottles, confirm price tags are visible, and remove any damaged or expired products from the sales floor.
• Take part in routine stock counts and flag low inventory levels or unusual product movement promptly so management can reorder and prevent stock loss.
• Pitch current promotions, seasonal discounts, and newly launched perfume lines to visiting shoppers in a natural, helpful manner.
• Handle customer questions, exchanges, returns, and complaints patiently, then pass recurring feedback to management to support future buying decisions.

Requirements & Qualifications

• Certificate or Diploma in Business, Sales & Marketing, Retail Management, or another relevant field.
• At least one year of active retail sales experience, ideally in perfumes, cosmetics, fashion, or luxury consumer goods.
• Previous exposure to POS or ERP-based sales platforms is an added advantage.
• Strong commercial instinct and the ability to negotiate, persuade, and close sales while under pressure to hit weekly and monthly targets.
• Professional grooming and presentation, plus a genuine interest in beauty and fragrance products.
• Excellent spoken communication in a friendly, confident, and customer-focused tone.
• Candidates must be female, based in Nairobi with immediate availability for on-site work.

What We Offer / Why Join

You will earn a base salary of KSh 25,000 per month with attractive commissions that reward strong sales performance. The role is based on-site at a Nairobi perfume retail store and gives you the chance to become a recognised fragrance expert within a growing beauty retail operation. If you are driven by sales targets and enjoy helping customers discover scents they love, this position offers a stable retail environment plus direct earning upside through commissions.