Relationship Manager - Retail Banking at Guaranty Trust Bank Plc (GTB)

Company Details
Industry: Banking
Description: Guaranty Trust Bank Plc, is a foremost Banking Group headquartered in Lagos, Nigeria, and listed on the Nigeria and London Stock Exchange. In 2013, it acquired a 70% controlling stake of then Fina Bank Group which had been in operation in Kenya for over 25 years with subsidiaries in Rwanda and Ugand… Guaranty Trust Bank Plc, is a foremost Banking Group headquartered in Lagos, Nigeria, and listed on the Nigeria and London Stock Exchange. In 2013, it acquired a 70% controlling stake of then Fina Bank Group which had been in operation in Kenya for over 25 years with subsidiaries in Rwanda and Uganda. GTBank has been in operation for over 25 years and today operates over 200 branches in Nigeria, Gambia, Ghana, Liberia, Sierra Leone, Cote d'lvoire, Kenya, Uganda, Rwanda, Tanzania and the United Kingdom. Guaranty Trust Bank is a friendly brand that truly cares and this permeates through every sphere of our business. We have a value system that is hinged on professionalism, ethics, integrity, and superior customer service. We maintain a culture of excellence and go to great lengths to actualize the popular phrase; The Customer Is King. Our style of operation, staff conduct and service delivery models are built on 8 core principles aptly dubbed; The Orange Rules in line with the Bank's vibrant Orange corporate colour. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: 4 Years
Job Location: Nairobi, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Job Category: Banking
Job Description

Qualifications:

  • Bachelor's degree in any related field from a recognized institution.
  • Minimum of 4-5 years of relevant experience in SME or Retail banking relationship management, or sales within a financial institution.
  • Proven track record in deposits generation, customer acquisition, and portfolio management.
  • Hands-on experience in cross-selling banking products such as digital banking, loans.
  • Experience working in a branch environment with demonstrated customer engagement and sales skills.
  • Familiarity with regulatory frameworks, compliance standards, and credit analysis.
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