Quality Control Officer

Role Overview

The Quality Control Officer checks materials, production processes and finished goods to ensure FMCG products meet quality and food-safety requirements. Working with production, engineering, procurement and warehouse teams, the officer investigates defects, maintains traceability records and helps prevent non-compliant products from reaching customers.

Key Responsibilities

• Inspect incoming ingredients, additives and packaging, as well as in-process batches and finished products, against approved specifications.
• Take scheduled samples and test product parameters such as recipe compliance, moisture, weight and consistency.
• Identify, label and isolate defective or out-of-specification materials and products, and follow corrective actions through to resolution.
• Check production areas, equipment and storage facilities for hygiene and sanitation, and monitor compliance with GMP, GHP and HACCP procedures.
• Assess potential physical, chemical and microbiological contamination risks, reinforcing staff hygiene and appropriate waste-handling practices.
• Work with production and engineering colleagues to investigate batch deviations, product defects and packaging failures; identify causes and recommend ways to prevent recurrence.
• Maintain inspection, testing, sanitation, temperature, quarantine, calibration and traceability records, and prepare regular reports on quality results and defect patterns.
• Coordinate with procurement and warehouse teams on supplier-delivery inspections and returns, support staff food-safety training, and contribute to plant improvement activities.

Requirements & Qualifications

• Diploma or bachelor’s degree in Food Science, Food Technology, Food Science and Technology, or a closely related field.
• At least two years of hands-on quality control or quality assurance experience in FMCG manufacturing; FMCG experience is essential.
• Working knowledge of HACCP, GMP and GHP, food-processing procedures, and applicable KEBS requirements.
• Ability to conduct product and hygiene inspections, investigate quality issues and recommend practical corrective and preventive measures.
• Careful record-keeping skills and experience maintaining quality and traceability documentation.
• Clear, confident communication skills, including the ability to raise concerns and act when processes or products do not meet requirements.

What We Offer / Why Join

This is a full-time, on-site position in Thika, with monthly remuneration of KSh 35,000–KSh 40,000.