Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Dubai, United Arab Emirates
Closing Date:
Undisclosed
Salary:
AED 4,500 - AED 7,000 / month
Other Pay:
Benefits
Role Overview
The Pricing & Customer Service Executive supports customers and colleagues throughout shipping enquiries, quotation preparation and shipment coordination. By providing clear updates and helping pricing and documentation tasks move forward, this role contributes to reliable service across the company’s logistics operations.
Key Responsibilities
- Respond to customer questions about shipping services and follow up promptly on requests.
- Collect shipment details and assist in preparing prices and freight quotations.
- Coordinate with internal teams to help progress bookings and resolve service issues.
- Maintain professional working relationships with customers and business partners.
- Support routine shipping documentation and related administrative processes.
- Provide customers with relevant updates during the logistics process and help address delays or queries.
- Apply knowledge of UAE import and export requirements when handling customer and shipment requests.
Requirements & Qualifications
- Experience in a similar pricing, customer service or logistics role is an advantage.
- Working knowledge of UAE import and export regulations.
- Understanding of customer service practices and pricing or quotation processes.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office applications.
- Ability to manage requests and coordinate tasks in a fast-paced environment.
- No specific educational qualification is stated.
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Contact Information
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