Patient Coordinator / Receptionist

A well-established medical clinic in Dubai is seeking an experienced Patient Coordinator / Receptionist to join its team. This role is ideal for a customer-focused professional with previous experience in medical or aesthetic clinics who enjoys providing exceptional patient support in a professional healthcare environment.

The successful candidate will manage front-desk operations, coordinate patient appointments, respond to inquiries, and ensure a smooth and welcoming experience for patients while supporting the clinic’s daily administrative activities.

Key Responsibilities:

• Welcome patients and provide professional front-desk assistance.

• Schedule appointments and manage the clinic’s appointment calendar.

• Follow up with patients regarding appointments and treatment schedules.

• Respond to patient inquiries and provide accurate information.

• Coordinate daily patient flow and support clinic operations.

• Maintain patient records while ensuring confidentiality.

• Deliver excellent customer service and create a positive patient experience.

Requirements:

• Minimum 2–3 years of experience as a Patient Coordinator or Receptionist in a medical or aesthetic clinic in Dubai.

• Strong patient communication and customer service skills.

• Experience with appointment scheduling, patient follow-ups, and front-desk operations.

• Good understanding of clinic operations and patient coordination.

• Professional appearance and excellent interpersonal skills.

• Strong English communication skills; additional languages are an advantage.

• Ability to work efficiently in a fast-paced clinical environment.

• Strong knowledge of:

• Patient Coordination

• Appointment Scheduling

• Front Desk Operations

• Customer Service

• Medical Clinic Operations