Operations Assistant

Title: Operations Assistant

Employment Nature: Full-time

Location: Kisumu

Remuneration: Kshs. 18,000 – 20,000

Role Context

We are seeking a versatile and organized Operations Assistant to join our team in Kisumu. This role is designed for a multi-talented professional who can bridge the gap between high-level administrative duties and day-to-day operational execution. You will be the "engine room" of the office, ensuring that departmental deadlines are met, communication remains fluid, and records are meticulously maintained. This position offers a unique blend of office management and junior leadership, making it an ideal step for an ambitious individual looking to grow into core business management.

Key Deliverables

Workflow Coordination & Support

• Monitor daily business activities to identify bottlenecks and ensure a smooth, uninterrupted workflow across all departments.

• Track ongoing tasks and project timelines, ensuring that all internal and external deadlines are strictly adhered to.

• Support the procurement unit by tracking inventory levels and assisting with the documentation of supply chain processes.

• Escalate operational challenges to management promptly with suggested preliminary solutions.

Administrative & Data Excellence

• Provide comprehensive clerical support, including professional filing, scheduling of executive meetings, and managing official correspondence.

• Utilize the MS Office Suite (Word, Excel, PowerPoint) to maintain accurate trackers, databases, and digital archives.

• Compile raw data into actionable daily, weekly, and monthly operational reports for management review.

• Safeguard company information by ensuring high levels of data accuracy and strict confidentiality in all transactions.

Leadership & Team Integration

• Act as a central communication hub, liaising between internal teams to ensure organizational updates are cascaded effectively.

• Provide guidance to junior staff, ensuring that all team members are adhering to standard operating procedures (SOPs).

• Assist management in the practical implementation of new operational plans and business strategies.

• Foster a collaborative and positive work environment through active participation and proactive problem-solving.

Applicant Profile

Professional Qualifications

• Education: Diploma or Degree in Business Management, Administration, or a related field.

• Experience: At least 1 year of experience in an administrative or operational role, preferably within a fast-paced corporate environment.

• Technical Literacy: Full proficiency in the Microsoft Office Suite is a mandatory requirement.

Functional Skills

• Organization: Exceptional multitasking abilities with a proven track record of managing competing priorities.

• Leadership: Natural ability to coordinate teams and provide supportive supervision to colleagues.

• Communication: Refined interpersonal skills with the ability to draft professional business reports and presentations.

• Resilience: Ability to remain calm and productive under pressure while meeting tight deadlines in the Kisumu hub.

Incentives & Value

• Stable Salary: Monthly compensation ranging from Kshs. 18,000 to 20,000.

• Career Development: Exposure to diverse business functions and leadership mentoring.

• Dynamic Location: Work within the vibrant and growing business landscape of Kisumu City.

If you possess the organizational flair and leadership potential required for this role, please submit your updated CV for the "Operations Assistant - Kisumu" position. Ensure your experience in business coordination and office software is clearly detailed.