Role Overview
This temporary position supports the Finance Shared Services team by ensuring that customer payments are accurately recorded and that outstanding balances are properly managed within the order-to-cash portfolio. Day-to-day work involves matching incoming cash to open invoices, investigating discrepancies alongside the collections team, and preparing month-end adjustments such as bad debt provisions and unbilled revenue postings. The role is critical for maintaining clean receivables records and hitting the service level and key performance targets defined for the position.
Key Responsibilities
- Enter and match customer payments to the correct invoices in the accounting system to keep cash application current and accurate.
- Investigate differences on customer accounts by reviewing payment details and coordinating with the collections team to obtain missing remittance information.
- Track and clear unidentified or unallocated payments, flagging duplicate amounts for refund and routing supplier payments to the Accounts Payable team as needed.
- Analyze aged customer balances and calculate the appropriate allowance for doubtful accounts based on agreed accounting policies.
- Post and reconcile Work in Progress (WIP) entries and unbilled delivered orders, ensuring transactions are properly recorded in the general ledger.
- Manage incoming email requests by triaging issues, resolving straightforward queries, and forwarding complex matters to the correct department.
- Prepare regular AR aging reports and account analyses to support month-end close and internal reporting requirements.
- Use Microsoft 365 tools, particularly Excel, along with the Oracle ERP system to perform reconciliations, data analysis, and ad‑hoc reporting.
Requirements & Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field is strongly preferred.
- A CPA or equivalent professional certification is considered a plus.
- At least two years of hands‑on experience in Accounts Receivable or the order‑to‑cash cycle.
- Prior exposure to accounting operations such as AR, General Ledger, or Record‑to‑Report is preferred.
- Solid proficiency in Microsoft 365, especially Excel (pivot tables, VLOOKUPs, data manipulation).
- Familiarity with an ERP system (Oracle is advantageous, but not mandatory).
- Excellent attention to detail and a high degree of accuracy when processing transactions.
- Strong analytical and problem‑solving skills to resolve discrepancies efficiently.
- Very good command of English at a minimum B2 level; proficiency in Arabic is an additional asset.
- Ability to work effectively under pressure, particularly during month‑end closing periods and public holidays that fall within those dates.
- Collaborative communication style when liaising with internal teams (collections, R2R, AP) and other stakeholders.
What We Offer / Why Join
This is a fixed‑term contract of four months to cover maternity leave. Full onboarding support and all necessary work equipment are provided to enable you to contribute from day one.
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