Network Engineer

Job Position: Network Engineer

Nature of Job: Full-Time

Industry: Internet Service Provider (ISP)

Salary: Kshs. 80,000 – 100,000

Job Location: Ngong Road, Nairobi

Role Overview

Our client, a rapidly expanding Internet Service Provider (ISP), is looking for a technically proficient and dependable Network Engineer. In this role, you will be the backbone of our infrastructure, tasked with designing, configuring, and maintaining high-performance LAN, WAN, and WLAN environments. You will play a pivotal part in ensuring that our customer-facing and internal systems remain secure, scalable, and highly available. This position is perfect for an engineer who thrives in high-stakes environments and enjoys the challenge of maintaining an ISP-grade network.

Key Performance Areas

Infrastructure Engineering & Deployment

• Engineer, deploy, and manage scalable ISP infrastructure utilizing fiber, wireless, and radio link technologies.

• Build and sustain advanced routing and switching environments, specifically focusing on Cisco and MikroTik hardware.

• Strategize and execute network expansions and hardware upgrades to meet growing demand.

• Develop detailed network maps and maintain rigorous documentation of configurations and troubleshooting protocols.

Operational Integrity & Maintenance

• Proactively monitor network health to guarantee maximum uptime and peak performance.

• Rapidly diagnose and remediate network outages, latency spikes, and complex performance bottlenecks.

• Execute periodic system maintenance, security patch management, and firmware upgrades.

• Collaborate with the Network Operations Center (NOC) to streamline incident response and technical resolution cycles.

System Security & Vulnerability Management

• Deploy and manage critical security layers, including high-level firewalls, VPNs, and intrusion detection systems.

• Enforce adherence to internal security policies and broader industry best practices.

• Perform regular vulnerability assessments and proactively mitigate emerging network risks.

Technical Consultation & Support

• Provide Tier 2 and Tier 3 technical support for complex connectivity issues.

• Partner with enterprise and retail clients to deliver customized connectivity solutions.

• Work cross-functionally with field engineers, sales, and technical support teams to ensure seamless service delivery.

Prerequisites & Technical Profile

Academic & Professional Background

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Experience: 5+ years of hands-on experience as a Network Engineer, specifically within an ISP environment.

• Technical Proficiency: Expert-level knowledge of Fiber optic networks, Wireless systems, and Radio links.

• Hardware Mastery: Deep experience in configuring and managing Cisco and MikroTik ecosystems.

Preferred Certifications

• Cisco Certified: CCNA or CCNP.

• Huawei Certified: HCIP.

• MikroTik Certified: MTCNA or MTCRE.

What is Provided

• Remuneration: A competitive monthly salary of Kshs. 80,000 – 100,000.

• Environment: A fast-paced, growth-oriented ISP with access to cutting-edge networking tools.

• Location: Modern office setting located along the Ngong Road tech corridor.

If you have the technical grit and experience required to manage a high-tier ISP network, please submit your application for the "Network Engineer - Ngong Road" position. Ensure your relevant certifications and ISP-specific experience are clearly detailed in your CV.