Purpose
Responsible for assisting with the organisation and operation of the assigned Library and the provision of effective information services.
Experience and Qualifications
- 3 - 5 years’ library experience in a similar role in a professional services environment
- Microsoft Office (Word, Excel, Outlook (Sabinet, Juta, Lexis, etc)
- Bachelor’s Degree or B. Tech in Library and Information studies essential
Key Accountabilities
Library Operations and Administration
- Work with the team to contribute to and implement the library strategy to promote awareness and usage of library services and resources.
- Working with the team, contribute to the development of and implement library policy and standard operating procedures to ensure all library processes and procedures meet best practice.
- Maintain a full and working knowledge of monitoring and updating library automated systems.
- Be proactive in identifying opportunities for improvements.
- Assist with generating statistics and usage reports to monitor trends to inform budget and collection development.
- Update and maintain supplier database.
Information and Research Services
- Working across e-resources, search tools and collaboration platforms.
- Provide accurate and timely information service, research support to lawyers and business development team.
- Perform validation services (verifying sources, citations and authority, detecting hallucinations and misinformation, and assessing reliability.
- Perform current awareness monitoring of print and electronic resources.
- Alert lawyers to the latest legal developments, including new legislation and case law.
- Arrange access to information and publications not available in-house.
Collection Maintenance and Development
Receipt and recording of new journals, law reports & loose leafs.
- Working with the team, contribute to the development of and implement collection development strategy by identifying and reviewing irrelevant publications and arranging for their disposal and maintaining records.
- Research, evaluate and recommend new resources for purchase.
- Proactively engaging with stakeholders to determine resource requirements.
- Update loose-leaf publications.
Library Training
- Conduct information and research literacy skills training.
- Participate in library orientation for new joiners and conduct library tours.
- Assist with development and update of training programs, materials and manuals.
Financial administration
- Capturing of select invoices, resolve certain invoice and payment queries and reconciling accounts.
- In instances, arranging and ensuring timeous payment.
Competencies
- Curiosity
- Technologically proficient
- Resilient
- Adaptability
- Client Focus
- Initiative
- Interactive Communication
- Organisational Awareness
- Teamwork
- Information Management
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