Interns

Company Details

Name:Demulla
Rating: No ratings yet log in to rate this company
Industry: Banking
Description: Demulla, established in 2017, is a leading micro-lending institution providing innovative financial solutions to micro and small businesses. We leverage a deep understanding of consumer behavior and the unique needs of micro-enterprises, alongside a highly skilled team with extensive experience, to … Demulla, established in 2017, is a leading micro-lending institution providing innovative financial solutions to micro and small businesses. We leverage a deep understanding of consumer behavior and the unique needs of micro-enterprises, alongside a highly skilled team with extensive experience, to deliver tech-driven financial services. Our approach ensures fast, flexible, and reliable access to unsecured loans that empower businesses View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Not specified
Other Pay: Benefits
Job Category: Internship

Job Description

Role Overview

This is a field-facing sales and customer acquisition role built for people who would rather be out meeting customers than sitting behind a desk all day. You will spend the bulk of your time in the market — approaching prospective customers, explaining what the business offers, and turning first conversations into lasting relationships. The work sits at the intersection of business, finance and technology, so the employer needs someone who can translate product detail into plain language and represent the brand confidently in front of real customers.

Key Responsibilities

  • Meet prospective customers in person across an assigned territory, including workplaces, homes and community locations, to introduce products and services.
  • Deliver clear, accurate explanations of product features, pricing structures, eligibility criteria and terms, then handle questions and objections on the spot.
  • Build a pipeline of leads through referrals, follow-ups and self-generated prospecting, and convert those leads into completed sales.
  • Manage the full onboarding step, including collecting and verifying customer documents and capturing details accurately through the company's digital tools.
  • Maintain consistent follow-up with new and existing customers to keep relationships active and identify repeat or upgrade opportunities.
  • Track daily activity — appointments, presentations, conversions — against individual sales and activity targets.
  • Gather customer feedback and competitor or market observations from the field and share them with the wider team.
  • Attend team briefings, training sessions and coaching check-ins, and apply new techniques to improve performance.

Requirements & Qualifications

  • Diploma or degree from a recognised institution; recent graduates and early-career professionals are encouraged to apply.
  • Strong verbal communication and customer service skills, with the confidence to open conversations with strangers.
  • Sales-oriented mindset and a genuine willingness to learn the product range and sales process from the ground up.
  • Good interpersonal and relationship-building ability — someone customers are happy to speak to again.
  • Comfortable working in the field, engaging customers face to face rather than relying on remote or desk-based contact.
  • Ambitious, disciplined and hardworking, with the self-management to stay productive without constant supervision.
  • Demonstrated interest in business, finance and technology, and an appetite to build a career in that space.
  • Resilience and a professional manner when handling rejection, repeat visits and varied customer personalities.
  • Willingness to travel within the assigned area and to work a schedule that fits customer availability.

What We Offer / Why Join

  • A genuine entry point into business, finance and technology for graduates and young professionals building their first career track.
  • Field-based work with direct customer contact, giving you practical commercial experience that is difficult to gain in a back-office role.
  • A performance-driven environment that suits ambitious, self-disciplined people who want their effort to be visible.
  • Structured exposure to the full sales cycle, from prospecting and presentation through to onboarding and relationship management.
51 open positions on Semasocial right now · 10851 open positions in Nairobi County, Kenya · 2 posted in the last 7 days
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