HR & Facility Manager

Role Overview

This role leads regional HR operations across Kenya, Uganda, Botswana, Namibia and South Africa, helping teams apply consistent people practices while meeting each country’s employment requirements. The postholder guides managers through the full employee lifecycle and oversees the administration and workplace operations that support staff across multiple locations.

Key Responsibilities

• Coordinate HR operations across the five countries, adapting shared practices to local employment laws and statutory requirements.
• Lead recruitment and onboarding, and oversee performance management, employee relations and staff development.
• Maintain and improve HR policies, procedures, contracts and other employment documentation.
• Advise management and team leaders on people matters, disciplinary processes and consistent application of policy.
• Oversee HR administration, employee records and contract management, and coordinate payroll and statutory compliance activities.
• Manage facilities matters, including office upkeep, workplace safety and responsible use of office resources.
• Support and guide HR teams or colleagues working across different locations, ensuring clear coordination and follow-through.

Requirements & Qualifications

• Bachelor’s degree in Human Resource Management or a related discipline.
• Current IHRM licensing is required; CHRP certification is an advantage.
• At least three years of professional HR experience, including preferably two years in a mid-level management position.
• Strong understanding of HR practice, employment legislation and statutory obligations in multiple jurisdictions.
• Practical experience across recruitment, employee relations, performance management, payroll coordination and policy implementation.
• Leadership, team management, coaching and stakeholder engagement skills, including the ability to support work across several locations.
• Strong planning, organisation, communication, problem-solving and decision-making abilities, with a commercially aware, results-focused approach.