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Novikov Café Dubai Mall is seeking a friendly, enthusiastic, and professional Hostess to join its hospitality team. This opportunity is ideal for someone who enjoys interacting with guests and is passionate about creating a welcoming and memorable dining experience from the moment customers arrive.
The successful candidate will be the first point of contact for guests, ensuring they receive exceptional service with warmth and professionalism. If you thrive in a fast-paced restaurant environment and have outstanding customer service skills, this could be the perfect role for you.
Key Responsibilities:
• Welcome guests with a warm, friendly, and professional attitude.
• Manage guest arrivals, seating arrangements, and reservations efficiently.
• Deliver an exceptional first impression while maintaining excellent customer service.
• Communicate effectively with restaurant staff to ensure smooth guest flow.
• Assist guests with inquiries and provide accurate information when required.
• Maintain a clean, organized, and welcoming reception area.
Requirements:
• Naturally friendly and welcoming personality.
• Excellent hospitality and customer service skills.
• Positive attitude with a proactive approach to work.
• Excellent communication and interpersonal skills.
• Passion for working with people and delivering exceptional guest experiences.
• Professional and well-presented appearance.
• Ability to work in a fast-paced restaurant environment.
• Previous hostess or hospitality experience is preferred.
Strong knowledge of:
• Guest Relations
• Customer Service
• Restaurant Hospitality
• Communication & Interpersonal Ski
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