Head of SME Business

Company Details
Name:Umba
Industry: Telecommunications
Description: Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services. The Umba platform allows users to apply, receive and repay microloans through their mobile phone while using machine learning to underwrite using… Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services. The Umba platform allows users to apply, receive and repay microloans through their mobile phone while using machine learning to underwrite using a risk score that is highly accurate and improves over time. umba has just rolled out a new online POS solution and is teaming up with some of the biggest e-commerce merchants to increase customers access to online goods and services. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Banking
Job Description

Responsibilities:
SME Client Acquisition & Lending Growth

  • Drive acquisition and onboarding of SME and MSME clients.
  • Deliver SME and MSME lending disbursement targets.
  • Build and manage a strong pipeline and improve conversion rates.

Portfolio Productivity & Revenue Optimisation

  • Manage average loan size and yield to ensure profitability.
  • Drive utilisation of approved credit limits.
  • Ensure sustainable and quality growth of the SME loan book.

Deposits Mobilisation & Liability Growth

  • Deliver net deposit growth targets across SME customers.
  • Increase proportion of low-cost deposits (CASA).
  • Optimise cost of funds on SME deposits.
  • Drive fee income from SME transactional banking activities.

Portfolio Quality & Risk Management

  • Maintain portfolio quality within acceptable thresholds.
  • Ensure early identification and resolution of arrears.
  • Uphold strong credit underwriting, monitoring, and reporting standards.
  • Ensure compliance with internal policies and regulatory requirements.

Market Intelligence & Business Strategy

  • Monitor SME market trends, customer needs, and competitor activity.
  • Provide input into product development and commercial strategy.

Sales Leadership & Team Management

  • Lead SME sales teams to achieve aggregated targets.
  • Drive staff productivity (business per staff).
  • Conduct performance management, coaching, and development.
  • Maintain acceptable attrition levels and succession planning.

Qualifications & Experience

  • Bachelor’s degree in Business, Finance, Economics, or a related field
  • Master’s degree is an added advantage
  • Minimum 7–10 years’ experience in SME banking or business development
  • Proven track record in lending, sales, and portfolio management
  • Experience managing and leading sales teams
185 open positions on Semasocial right now · 7531 open positions in Nairobi County, Kenya · 10 posted in the last 7 days
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