Front Desk Executive

Role Overview

The Front Desk Executive is the first point of contact for patients and visitors at uniCare Medical Centre in Dubai. You will handle reception tasks, guide patients with their enquiries, and help appointments and information flow smoothly between visitors and the medical team.

Key Responsibilities

• Welcome patients and visitors courteously, and direct them to the appropriate service or staff member.
• Respond to enquiries in person and by telephone, providing clear information and routing requests when needed.
• Arrange and manage patient appointments, keeping scheduling details accurate and up to date.
• Maintain front-desk records and handle routine reception information carefully.
• Coordinate with medical staff to support patient visits and day-to-day clinic operations.
• Help create a calm, professional experience for patients while working cooperatively with colleagues.

Requirements & Qualifications

• Freshers are welcome to apply; prior experience is not specified as a requirement.
• Fluency in English, Kannada, Hindi, and Sinhala.
• Strong communication and interpersonal skills, with a courteous and professional manner.
• Customer-service ability and confidence assisting patients with enquiries and appointments.
• Willingness to learn, manage reception tasks, and collaborate with the clinic team.
• High school diploma or bachelor’s degree is listed as an estimated qualification.