Posted:
Position: Front Desk / Customer Service
Date Posted: August 2, 2026
Industry: Healthcare
Employment Type: Full Time
Experience: Minimum 3 Years
Qualification: Bachelor’s Degree or Diploma in Healthcare, Medical Administration, or a related field
Salary: AED 4000 to 7000 (estimated)
Location: Abu Dhabi, United Arab Emirates
Company: MedAxis UAE
Description:
A new healthcare project in Abu Dhabi is looking for experienced and customer-focused Front Desk / Customer Service professionals to join its growing team. This opportunity is ideal for candidates with a healthcare background who are passionate about delivering excellent patient support and ensuring smooth front-office operations.
The successful candidate will be responsible for assisting patients with registration, appointment scheduling, insurance coordination, and general enquiries while providing outstanding customer service. Male and female applicants, including Arabic-speaking, Filipino, and internationally experienced candidates, are encouraged to apply.
Key Responsibilities:
• Welcome patients and visitors in a professional and friendly manner.
• Handle patient registration and maintain accurate records.
• Schedule and manage patient appointments efficiently.
• Coordinate with insurance providers for approvals and related documentation.
• Respond to customer enquiries and provide exceptional patient support.
Requirements:
• Medical or healthcare background.
• Minimum 3 years of healthcare experience.
• Experience in patient registration, appointment scheduling, insurance coordination, and handling customer enquiries.
• Excellent communication and interpersonal skills.
• Strong knowledge of:
• Healthcare front desk operations.
• Patient registration and appointment management.
• Insurance coordination and customer service best practices
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