Director, Specialist Sales, Consumer Issuing

Role Overview

As Director, Consumer Issuing, you will grow Mastercard’s consumer card business across credit, debit, prepaid and premium products. You will work with current and prospective issuing clients to identify commercial opportunities, shape card propositions and bring products to market, while improving the performance of existing portfolios. Partnering with teams across Mastercard, you will help clients attract and retain cardholders, increase engagement and build sustainable revenue.

Key Responsibilities

• Identify, qualify and advance sales opportunities for consumer card products, maintaining a disciplined pipeline through proposal, agreement and launch.
• Build client growth plans that connect product sales with measurable goals for acquisition, activation, spending, transactions and revenue.
• Assess existing portfolios and recommend initiatives to improve acquisition, engagement, retention, product migration and premium-card adoption.
• Work with issuing clients to create differentiated value propositions for priority customer groups, drawing on relevant card features, benefits, experiences and digital capabilities.
• Develop commercial cases, proposals and launch plans that show how Mastercard products and services can address client needs and deliver business results.
• Use portfolio data, consumer research, competitor activity and payment-industry developments to surface growth opportunities and guide recommendations.
• Promote the adoption and commercial launch of new Mastercard products, services and payment capabilities.
• Coordinate with Sales, Account Management, Product, Marketing, Digital, Loyalty and Services teams to deliver client solutions and support launches and ongoing portfolio growth.

Requirements & Qualifications

• Relevant experience in consumer cards, payments, retail banking, product management, product sales or business development; the source does not specify a minimum number of years.
• Strong understanding of credit, debit, prepaid and premium cards, including the commercial factors that influence portfolio performance and profitability.
• Experience developing business plans and delivering sales or revenue-growth objectives, including managing opportunities through a sales pipeline.
• Evidence of launching products and improving consumer acquisition, activation, usage, retention or portfolio performance.
• Ability to interpret data and market insight, assess competitive offerings and turn findings into practical recommendations.
• Experience creating customer value propositions for distinct consumer segments and preparing persuasive commercial proposals or business cases.
• Strong consultative selling, negotiation, influencing and senior-client relationship skills.
• Experience working across functions and coordinating several client opportunities, launches or strategic initiatives at once.
• Clear, persuasive written, verbal and presentation skills, with proficiency in Microsoft PowerPoint, Word and Excel.
• Bachelor’s degree or equivalent required; an MBA or relevant postgraduate qualification is preferred.

What We Offer / Why Join

The role offers the opportunity to shape consumer card growth with issuing clients and collaborate across product, marketing, digital, loyalty and services teams. No specific compensation, benefits or other employment terms were provided.