Digital Transformation Project Manager

Key Responsibilities:

The Digital Transformation Project Manager leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business focused  experienced  project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption and ultimately contribute to measurable business value. 

The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time. 

The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners. 

QUALIFICATIONS & CERTIFICATIONS

• Bachelor’s degree in Business, Information Technology, or a related discipline. 
• Recognised project management certification (PMP, PRINCE2 or equivalent). 
• Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred. 
• Change management certification desirable (PROSCI or equivalent). 

CONTINUATION - Key Accountabilities:

Delivery Across the Value Chain 

• Manage project delivery across the Delivery Center of Excellence (CoE) value chain, from validated intent through build, quality assurance, release, and operational readiness. 
• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption. 
• Ensure project fundamentals are in place to support successful adoption and value realisation. 
• Enable effective collaboration between disciplines to ensure cohesive delivery. 
• Maintain delivery momentum by managing dependencies, risks, and key decisions. 

Change & Adoption Enablement 

• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption. 
• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines. 
• Support readiness planning including communications, training, and operational transition. 
• Ensure delivery outputs enable successful adoption and sustained ways of working. 

Stakeholder Engagement & Governance 

• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations. 
• Facilitate governance forums including Steering Committees and delivery reviews. 
• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs. 
• Support informed decision-making through structured delivery insights. 

Planning & Delivery Control 

• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts. 
• Track progress and adjust plans where necessary to maintain delivery commitments. 
• Ensure adherence to Delivery CoE governance and project standards. 
• Ensure operational readiness and transition planning are incorporated into delivery. 

Financial Stewardship 

• Manage project financials including budgeting, forecasting, and cost control. 
• Monitor financial performance and highlight variances early to protect investment value. 
• Support investment governance and value stewardship. 

Risk & Issue Management 

• Identify and actively manage delivery, operational, and organisational risks. 
• Facilitate resolution of complex issues through structured analysis and collaborative decision-making. 
• Ensure delivery risks impacting adoption or operational readiness are proactively addressed. 

Vendor & Partner Coordination 

• Support sourcing activities including vendor evaluation and onboarding. 
• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes. 
• Ensure vendor delivery aligns with Delivery Center of Excellence (CoE) standards and governance. 

Delivery Excellence & Continuous Improvement 

• Apply Delivery Center of Excellence (CoE) standards, frameworks, and governance to ensure consistent delivery practices. 
• Coach and guide wider delivery teams in applying project standards and delivery practices. 
• Support less complex initiatives by coaching others in applying project standards and delivery approaches. 
• Capture lessons learned and contribute to improving organisational delivery capability. 
• Contribute to the ongoing maturity of Delivery Centre of Excellence practices. 

Project Manager Skills & Experience 

• Minimum of 7+ years’ experience, including at least 4 years managing complex IT projects. 
• Proven ability to lead delivery teams through complex initiatives, maintaining alignment to strategic vision, reinforcing high delivery standards, and ensuring disciplined execution across multiple stakeholders, dependencies, and delivery phases. 
• Strong communication skills with the ability to convey complex delivery information clearly to both technical and non-technical stakeholders. 
• Proven stakeholder engagement capability, building trusted relationships with sponsors, business leaders, delivery teams, and vendors. 
• Strong understanding of organisational change and adoption practices, with experience enabling successful implementation. 
• Experience coaching and guiding others in applying project standards and delivery practices. 
• Ability to lead delivery across the full value chain from intent through adoption readiness. 
• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments. 
• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams. 
• Strong problem-solving capability with disciplined approaches to planning, risk management, and delivery governance