Jobs

Debt Recovery Officer- Mobile Money

Posted:May 15

Company Details
Name:Progressive Credit
Industry: Banking
Website: http://www.progressivecr.com/
Description: What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We b… What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We believe that service delivery can be continuously improved, that understanding our customer needs is the beginning of their satisfaction. We do not have vanilla products or services but endevour to satisfy the uniqueness of every customer. We believe that credit delayed is money lost and hence take the shortest time to give our customers feedback. Leadership Progressive Credit is led by a team of highly qualified and experienced personnel. Mbaabu Muchiri who is the overall Team Leader has had several years in Banking, Manufacturing and Education. His most recent assignment was as a Director of Credit with Equity Bank. He joined the bank before it converted from a building society to a fully fledged commercial bank, grew the loan book from shs.3Billion to shs100 Billion and improved its quality from 12% non-performing to 2%. Prior to Equity Bank, Mbaabu had worked for Central Bank of Kenya for Six years as a Banking supervisor where he participated in significantly reducing the industry’s non performing loans. He also worked for Coca-Cola Africa for five years in various senior positions. He has a passion for seeking innovative ways to satisfy customer needs especially in credit products and their delivery mechanism. Core Values Team Work Innovation Passion Professionalism Customer Service Integrity View more View less
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Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Banking
Job Description

Requirements

  • Minimum of a Diploma in Business, Finance, Customer Service, or a related field.
  • 1-3 years of work experience in debt recovery and credit management
  • Proven experience in debt collection, preferably in mobile loans or digital lending platforms.
  • Strong negotiation, communication, and interpersonal skills.
  • Proficient in Microsoft Office with emphasis on Excel.
  • High integrity, self-motivated, and target-driven
185 open positions on Semasocial right now · 7536 open positions in Nairobi County, Kenya · 10 posted in the last 7 days
Contact Information
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