Customer Care & Photography Assistant

Company Details

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Industry: Machinery
Description: Sheffield Steel Systems was set up in 2003 with the aim of providing customized solutions suitable for the hospitality industry in Africa. Over the years the company has grown having installed over 7000 kitchens across Africa with some in Nigeria and Zambia. We have grown into a strong regional powe… Sheffield Steel Systems was set up in 2003 with the aim of providing customized solutions suitable for the hospitality industry in Africa. Over the years the company has grown having installed over 7000 kitchens across Africa with some in Nigeria and Zambia. We have grown into a strong regional power house and now the leading supplier of commercial kitchen equipment and related solutions with a strong regional presence in Kenya, Uganda and Rwanda. Sheffield is ISO 9001:2008 certified and a Super Brand offering a broad range of Commercial Kitchen and laundry equipment along with Planning, Design CAD layouts, LPG Gas Pipeline Systems, HVAC , Exhaust Systems and Facilitates Maintenance & Services. The firm's multidisciplinary approach offers clients comprehensive, cost-effective solutions to their most challenging situations. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Oct 29, 2026
Salary: Not specified
Other Pay: Benefits
Job Category: Customer Service

Job Description

Role Overview

This role combines customer support with hands-on photography and video production. You will create visual content featuring products, projects, events, and customer experiences, while helping customers with enquiries and quotation requests; your work will support both day-to-day service and the marketing team’s activities.

Key Responsibilities

  • Plan and capture clear, high-quality photos and videos of products, projects, events, and customer experiences.
  • Edit visual content for use across relevant marketing and communication channels.
  • Organise and maintain the media library so completed assets can be found and reused efficiently.
  • Respond to customer enquiries promptly and professionally, including requests for quotations.
  • Provide practical photography and media support to the Marketing Department during events.
  • Coordinate with Marketing and Sales colleagues to gather and compile project information.

Requirements & Qualifications

  • Demonstrated photography and videography experience, with a portfolio that shows the quality and range of your work.
  • Working knowledge of editing software such as Adobe Lightroom, Premiere Pro, CapCut, or comparable tools.
  • Clear, professional communication skills for handling customer questions and working with internal teams.
  • A proactive, dependable approach and a focus on completing work to a high standard.
652 open positions on Semasocial right now · 12436 open positions in Nairobi County, Kenya · 17 posted in the last 7 days
Application deadline: Oct 29, 2026 · 3 days left to apply
Contact Information
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