Posted:
Independent Policing Oversight Authority (IPOA) invites qualified Kenyan citizens to apply for Complaints Management Officer II.
Reference: IPOA/HR/17/2026
Grade: IPOA 9
Vacancies: 3
Work station: Headquarters, Nairobi / Regional Offices
Consolidated salary: KES 90,000–130,000
Receive, document and process complaints of police misconduct; maintain records, participate in inquiries and case reviews, implement case intake recommendations, prepare reports and provide feedback to complainants.
Bachelor’s degree in Law, Criminology, Psychology, Social Sciences, Public Administration, Public Relations, Sociology or equivalent; proficiency in computer applications.
Apply online through IPOA’s recruitment portal by 10 November 2026 at 5:00 p.m. East Africa Time. No physical applications will be accepted.
Read the full official job advert and requirements | IPOA careers page
Successful applicants must satisfy Chapter Six requirements and provide HELB, EACC, CRB, KRA and DCI clearances. Background checks and academic certificate verification apply before onboarding. IPOA is an equal opportunity employer. Canvassing leads to disqualification. IPOA charges no recruitment fees and uses no recruitment agencies. Only shortlisted candidates will be contacted.
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