Commercial Excellence Manager
Posted:
Company Details
Name:Shalina Healthcare
Industry:
Pharmaceuticals
Website:
http://www.shalinahealthcare.com/
Description:
Shalina Healthcare is a market leader in making quality healthcare products affordable and available across Africa. We achieve this by sourcing from WHO-approved production facilities in India and China and by focusing on our first-class distribution expertise. Shalina Healthcare is privately owned …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Degree
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Information Technology
Job Description
Key Responsibilities
Data Analytics & Business Insights
- Collect, clean, validate, and analyze data from internal and external sources
- Translate complex datasets into actionable insights to support business decisions
- Identify trends, risks, and growth opportunities across territories and product portfolios
- Generate account-level insights to improve sales planning and profitability
Sales Performance & Reporting
- Track and analyze sales performance (weekly, monthly, quarterly, annually)
- Develop and maintain dashboards and reports using tools such as Excel, Power BI, or Tableau
- Monitor KPIs and provide variance analysis
- Support root cause analysis and recommend corrective actions
Sales Force Effectiveness (SFE)
- Drive adoption and optimization of CRM and sales force automation tools
- Support implementation of standardized sales processes and sales cadence
- Improve sales productivity through performance tracking and insights
- Ensure alignment across sales, marketing, and product teams
Planning & Commercial Support
- Support budgeting, forecasting, and performance tracking at territory and regional levels
- Provide data-driven recommendations for strategic and operational planning
- Work closely with business leaders to guide decision-making
Training & Capability Development
- Identify skill gaps and support development of sales training programs
- Facilitate product and sales skills training
- Support onboarding and continuous learning of commercial teams
- Ensure field team competence through assessments and training tools
Process Improvement & Governance
- Ensure data accuracy, integrity, and compliance with data protection standards
- Maintain documentation of data sources, definitions, and processes
- Continuously improve reporting systems, tools, and workflows
- Monitor market dynamics and provide insights on competition and opportunities
Qualifications & Experience
- Bachelor’s degree in Data Science, Statistics, Economics, Finance, Business, or a related field
- Master’s degree (MBA or equivalent) is an added advantage
- 3–5 years’ experience in data analytics, commercial excellence, sales operations, or business intelligence
- Experience in Pharmaceutical, FMCG, or Consumer Goods sectors is preferred
- Experience working cross-functionally in a fast-paced environment
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