Cashier / Accounts Assistant

Role Overview

This role combines cashiering, basic accounts administration, stock monitoring and hands-on sales support in a retail setting. You will keep payment and inventory records dependable, help customers move from enquiry to order, and give the team timely information on sales, expenses and outstanding balances.

Key Responsibilities

• Process cash, M-Pesa, bank and card payments; issue receipts and invoices, and enter each transaction correctly in Tally.
• Match daily sales records against cash received and M-Pesa and bank collections, promptly flagging any differences.
• Record business expenses and organise the documents that support each entry.
• Monitor stock received and issued, carry out routine counts and report shortages or other inconsistencies.
• Keep customer debtor accounts current and contact customers regarding overdue payments; track supplier invoices, due dates and balances.
• Prepare regular reports on sales, collections, expenses, debtors, supplier payments and stock concerns, and help keep statutory records ready when required.
• Prepare quotations, pro forma invoices and other sales paperwork, checking prices, quantities and payment terms before they are shared or processed.
• Answer customer questions, explain product information, assist with orders and follow up on quotations and pending purchases.

Requirements & Qualifications

• Certificate or diploma in Accounting, Finance, Business Administration or a related discipline.
• At least two years of relevant experience in cashiering, accounts administration, stock control or retail operations is an advantage.
• Practical experience with Tally is highly desirable; familiarity with another accounting system is also relevant.
• Sound working knowledge of Microsoft Excel and bookkeeping tasks, including payment reconciliation, stock records, debtors and creditors.
• Basic familiarity with statutory compliance requirements in Kenya.
• Experience preparing customer quotations, invoices or related sales documents is an advantage.
• Trustworthy and accountable, with strong attention to detail, sound organisation and the ability to meet deadlines.
• Clear communication and customer service skills, discretion when handling confidential information, and willingness to work across cashiering and sales support.