Hiring Kenya
Find top Jobs in Kenya fast — Govt, NGO, Internships & attachments. Use AI to match jobs instantly. Join us and grow your career.
Related Jobs
Business Process Analyst-45k
Mandatory
Posted: By:Hiring Kenya
Company Details
Name:Sheer Logic
Industry:
Consulting
Website:
http://www.sheerlogic.co.ke/
Description:
Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. Our Vision To become an integrated Centre of Excellence in Management Advisory, Training and Organizational Development within Eastern and Central Africa.
Job Description
Job Summary
- The role is responsible for analyzing, documenting, and improving business processes to enhance efficiency, ensure compliance, and elevate customer experience.
- You will play a key role in translating business requirements into practical process solutions while collaborating with cross-functional stakeholders to drive continuous improvement initiatives.
Responsibilities
Process Mapping & Documentation
- Develop and maintain comprehensive procedure manuals and process maps covering end-to-end customer journeys
- Translate business requirements into clear process flows for technical and project teams
- Ensure all documentation aligns with organizational standards and governance requirements
- Partner with Process Owners to manage updates, reviews, and improvements of procedures
- Support business optimization projects through structured documentation and stakeholder engagement
Process Improvement & Stakeholder Management
- Drive a culture of continuous improvement and process optimization
- Conduct process reviews to identify inefficiencies and recommend enhancements
- Support implementation of standardized process solutions across business units
- Lead post-implementation reviews to identify gaps and eliminate inefficiencies
- Engage stakeholders to ensure alignment on business goals, deliverables, and timelines
Risk, Compliance & Controls
- Ensure all processes comply with regulatory requirements and internal policies
- Embed risk management and control frameworks within documented procedures
- Support audits, control assessments, and risk reviews
- Identify process-related risks and implement mitigation strategies
Requirements
- Bachelor’s degree in Business, Finance, IT, or a related field
- Certification in Process Management or Lean Six Sigma is an added advantage
Proven experience in:
- Business process analysis and re-engineering
- Process mapping, modelling, and documentation
- Systems analysis and solution implementation
- Risk and controls management
- Strong analytical and problem-solving skills
- Excellent stakeholder management and communication skills
- Ability to translate complex requirements into actionable process flows
- Knowledge of enterprise risk management frameworks
- Understanding of banking operations, products, and systems (preferred)
Salary: KES Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information
CV Job Description Matcher
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Sign in to use the CV matcher and free cover letter for this job. You can build your CV under My Resumes first, then return here.
Log In Create / Edit CV
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.