Role Overview
Lead a bank branch’s commercial performance and daily management, balancing growth in deposits, lending and income with sound credit decisions and reliable controls. You will build lasting customer relationships, guide the branch team and ensure business targets are pursued in line with the Bank’s policies and regulatory requirements.
Key Responsibilities
- Plan and deliver branch growth across deposits, lending, revenue and profitability.
- Strengthen relationships with existing customers and identify prospects whose needs align with the Bank’s services.
- Oversee lending activity, monitor credit exposures and address emerging portfolio risks while ensuring approved terms are followed.
- Manage the branch budget and review performance against business targets, taking action where results fall short.
- Lead, coach and develop branch employees, setting clear expectations for performance and customer service.
- Maintain effective operational controls and ensure branch activities comply with regulations and Bank policies.
Requirements & Qualifications
- Bachelor’s degree in a business-related field.
- At least seven years of experience in banking or financial services.
- Relevant background in branch banking, business development, credit or relationship management.
- Evidence of delivering business growth, managing a credit portfolio and meeting performance targets.
- Experience leading and developing a team.
- A master’s degree in business administration, banking or finance, and relevant professional qualifications, are an advantage.
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