Birthday Coordinator / Cashier
Posted:
Company Details
Job Details
Job Description
Position: Birthday Coordinator / Cashier
Date Posted: July 21, 2026
Industry: Entertainment | Family Entertainment Center | Customer Service | Events
Employment Type: Full Time
Experience: Minimum 1–2 Years of Experience in Customer Service, Events, or Sales (Preferably in a Family Entertainment Center)
Qualification: High School Diploma or Bachelor’s Degree in Business Administration, Hospitality, Customer Service, or a Related Field
Salary: AED 3,000 – AED 3,500
Location: Al Barsha 2, Dubai, United Arab Emirates
Company: Kids HQ Arcade LLC
Description:
Kids HQ Arcade LLC is seeking a friendly and customer-focused Birthday Coordinator / Cashier to join its team in Al Barsha 2, Dubai. This role is ideal for individuals with experience in customer service, event coordination, or sales who enjoy creating memorable experiences for children and families.
The successful candidate will manage birthday party bookings, coordinate with customers, support event execution, and handle cashiering responsibilities. The role requires excellent communication skills, attention to detail, and the ability to deliver exceptional customer service in a fun and fast-paced entertainment environment.
Key Responsibilities:
• Handle birthday party inquiries, bookings, and customer follow-ups.
• Coordinate with parents and guests regarding party packages, requirements, and payment details.
• Manage school booking inquiries and coordinate visits and events.
• Respond professionally to phone calls, WhatsApp messages, emails, and customer requests.
• Oversee birthday party setup and execution to ensure a smooth and enjoyable experience.
• Promote and upsell party packages, add-ons, and additional services to achieve sales targets.
• Maintain booking calendars and ensure event details are communicated with relevant teams.
• Process customer payments and maintain accurate cashiering and transaction records.
Requirements:
• High School Diploma or Bachelor’s Degree in Business Administration, Hospitality, Customer Service, or a related field.
• Minimum 1–2 years of experience in customer service, events, or sales.
• Previous experience in a Family Entertainment Center (FEC) is preferred.
• Excellent communication and interpersonal skills.
• Strong customer handling and problem-solving abilities.
• Ability to manage multiple bookings and tasks efficiently.
• Professional, friendly, and service-oriented attitude.
• Strong knowledge of:
• Event coordination and customer service operations.
• Cash handling and payment processing procedures.
• Sales support, upselling techniques, and booking management.
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