Associate, Customer Success

Position: Associate, Customer Success

Date Posted: July 17, 2026

Industry: Technology | Customer Success | Automation | Robotics

Employment Type: Full Time

Experience: Not Specified

Qualification: Not Specified

Location: United States, REMOTE

Company: Symbotic

Description:

Symbotic is seeking an Associate, Customer Success to support its mission of transforming supply chain operations through AI-powered robotics and advanced automation technology. The company’s intelligent software platform and robotic systems are helping leading retail, wholesale, and food & beverage organizations improve warehouse efficiency, speed, and flexibility.

The successful candidate will contribute to customer-focused initiatives while supporting the delivery of innovative automation solutions. Symbotic offers an environment built on collaboration, innovation, and diverse perspectives, where employees work together to create smarter solutions for the future of commerce.

Key Responsibilities:

• Support customer success initiatives and relationship management activities.

• Collaborate with internal teams to help deliver effective customer solutions.

• Assist in improving customer experiences with Symbotic’s technology platform.

• Support communication and coordination between customers and internal stakeholders.

• Contribute to initiatives focused on operational efficiency and customer satisfaction.

Requirements:

• Ability to work collaboratively in a fast-paced technology environment.

• Strong communication and organizational skills.

• Customer-focused mindset with attention to detail.

• Ability to support customer relationships and business objectives.

• Interest in AI-powered technology, automation, and supply chain solutions.

• Strong knowledge of:

• Customer Success Practices.

• Automation Technology.

• Supply Chain Solutions.