Assistant Sector Head - Check Off Loans

Company Details

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Industry: Banking
Description: What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We b… What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We believe that service delivery can be continuously improved, that understanding our customer needs is the beginning of their satisfaction. We do not have vanilla products or services but endevour to satisfy the uniqueness of every customer. We believe that credit delayed is money lost and hence take the shortest time to give our customers feedback. Leadership Progressive Credit is led by a team of highly qualified and experienced personnel. Mbaabu Muchiri who is the overall Team Leader has had several years in Banking, Manufacturing and Education. His most recent assignment was as a Director of Credit with Equity Bank. He joined the bank before it converted from a building society to a fully fledged commercial bank, grew the loan book from shs.3Billion to shs100 Billion and improved its quality from 12% non-performing to 2%. Prior to Equity Bank, Mbaabu had worked for Central Bank of Kenya for Six years as a Banking supervisor where he participated in significantly reducing the industry’s non performing loans. He also worked for Coca-Cola Africa for five years in various senior positions. He has a passion for seeking innovative ways to satisfy customer needs especially in credit products and their delivery mechanism. Core Values Team Work Innovation Passion Professionalism Customer Service Integrity View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Estimated: KES 35,000 - KES 300,000 / month
Other Pay: Benefits
Job Category: Accounting, Audit, Finance

Job Description

Role Overview

This is a senior credit leadership post accountable for the health and growth of lending within a specific sector. The role sets the sector's credit direction, manages a lending portfolio through changing market conditions, and ensures that front-line teams deliver both speed and sound underwriting. It matters because the sector's profitability, compliance standing, and customer reputation depend on disciplined credit decisions made close to the market.

Key Responsibilities

  • Set the sector's credit agenda and oversee daily lending operations, aligning them with institutional risk appetite and growth goals.
  • Grow the sector lending portfolio by identifying new product opportunities, expanding into underserved market segments, and strengthening origination channels.
  • Monitor asset quality closely, using early-warning indicators to address arrears, restructure viable accounts, and reduce non-performing exposures.
  • Improve borrower experience by streamlining loan processing, cutting unnecessary handoffs, and shortening approval cycles without weakening controls.
  • Coach, supervise, and develop sector credit staff, setting clear performance standards and building a pipeline of capable credit professionals.
  • Enforce internal credit policies, procedures, and regulatory requirements, and prepare for audits or reviews with complete documentation.
  • Analyze sector performance, market trends, and profitability drivers, then recommend pricing, product, or process changes to senior management.
  • Collaborate with sales, operations, and risk colleagues to balance commercial targets with prudent credit outcomes.

Requirements & Qualifications

  • Bachelor's degree in business, finance, accounting, economics, or another business-related discipline from a recognized university.
  • Professional credit qualification such as CPA, a credit certification, or a diploma in credit management.
  • At least seven years of senior-level credit experience in a microfinance institution or similar financial services environment.
  • Proven ability to lead credit teams, make sound lending decisions, and manage a portfolio through periods of stress.
  • Strong analytical skills, including comfort with portfolio data, delinquency metrics, and profitability analysis.
  • Excellent communication, negotiation, and report-writing abilities, with the capacity to influence stakeholders at all levels.
  • Proficiency in Microsoft Office applications, especially Excel, Word, and PowerPoint, for analysis and reporting.
743 open positions on Semasocial right now · 10523 open positions in Nairobi County, Kenya · 64 posted in the last 7 days
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