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T24 Analyst, Application Support

Posted:Jun 23

Company Details
Name:Standard Bank Group
Industry: Banking
Website: http://www.standardbank.com/
Description: Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client… Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achieve in the medium term. With a heritage of over 150 years, we have an on-the-ground presence in 20 countries in sub‑Saharan Africa; fit-for-purpose representation outside Africa; and a strategic partnership with the Industrial and Commercial Bank of China (ICBC). In line with the realities of risk, regulation, technology and competition that characterise our operating context, we continue to invest significantly in our diversified operations; our people and culture; our systems and infrastructure; and our brand. In doing so, we understand that our commercial success and social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of South Africa, the single largest operating entity within the Standard Bank Group, are: Fitch Ratings BBB- (negative), Moody’s Baa2 (negative) and Standard & Poor’s BBB- (negative). The group is listed on the JSE Limited, share code SBK, and the Namibian Stock Exchange, share code SNB. The largest bank in the world, ICBC, is a 20.1% shareholder in the group. Other than the 20.1% ICBC shareholding, 32.9% of Standard Bank’s shareholder base is foreign. We subscribe to the Code of Banking Practice, a set of principles governing banking in South Africa and ensuring the highest standards of professionalism, integrity and fairness. View more View less
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Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Telecommunications
Job Description

Job Title: T24 Support Analyst

Purpose

The purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices. The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization's financial services.

Qualifications

Type of Qualification

First Degree

Field of Study

Information Technology

Experience Required

  • 3-4 years hands-on experience in T24 core banking.
  • Deep functional expertise in Arrangement Architecture (AA) lifecycle management, including product configuration, maintenance, and processing.
  • Strong hands-on experience with Accounts and Deposits processing and related banking operations.
  • In-depth knowledge of General Ledger (GL) structures, accounting posting rules, reconciliation processes, and balance analysis.
  • Proven experience working with the Funds Transfer (FT) module, including accounting flows, settlement processing, and financial impacts.
  • Solid understanding of multi-currency and multi-entity accounting environments and their operational implications.
  • Experience supporting and managing high-volume transaction processing environments within core banking systems.
  • Strong knowledge of system integrations, interface management, and the downstream impact on reporting and financial reconciliations.
  • Demonstrated ability to analyse end-to-end transaction-to-GL flows and ensure accounting integrity across systems.
  • Proven track record in diagnosing and resolving balance mismatches, accounting variances, and posting anomalies.
  • Advanced problem-solving skills with the ability to perform complex root cause analysis across interfaces, Arrangement Architecture (AA) structures, and related banking modules.
  • Experience collaborating with business and technical stakeholders to identify, investigate, and resolve production and reconciliation issues.

Additional Information

Behavioural Competencies

  • Checking Things
  • Managing Tasks
  • Producing Output
  • Taking Action
  • Team Working
  • Upholding Standards

Technical Competencies

  • Application Support
  • Business Continuity and Disaster Recovery Planning
  • Continuous Deployment
  • Database Administration
  • Network Security Monitoring
  • Stakeholder Management
  • Testing (unit, regression, integration)
  • Troubleshooting
366 open positions on Semasocial right now · 6784 open positions in Nairobi County, Kenya · 30 posted in the last 7 days
Contact Information
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