Innovation Interns
Posted:
Job Summary
We are seeking to recruit Innovation Interns who will be responsible for supporting digital transformation, process improvement, automation, and innovation initiatives across the organization. The role provides an opportunity to work on real business challenges, analyze processes and data, support the development of digital solutions, and contribute to projects that improve operational efficiency and customer experience. This internship is designed for ambitious, curious, and hands-on individuals who are eager to develop practical skills in business transformation, automation, product development, and data-driven decision-making while gaining exposure to multiple business functions.
Duties and Responsibilities
Track 1: Business Analysis, Workflow Automation & Product
This track is ideal for candidates interested in business analysis, process improvement, product management, workflow design and low-code/no-code solution building.
You will support projects involving:
- Mapping current business processes and identifying gaps, bottlenecks, and inefficiencies
- Gathering requirements from business users and translating them into clear user stories or specifications
- Designing improved workflows, forms, approval flows, dashboards, and automation ideas
- Supporting the build and rollout of low-code tools such as Airtable, JotForm, Power Automate, Odoo, Freshdesk, SharePoint, or similar platforms
- Testing new systems, documenting bugs, and supporting user adoption
- Creating SOPs, process maps, training guides, and rollout documentation
- Working with departments to improve the way requests, tasks, approvals, reporting, and customer issues are managed
- Supporting product thinking around internal tools, digital services, and customer-facing solutions
Track 2: Data, Reporting & Automation
This track is ideal for candidates interested in data analysis, reporting, business intelligence, SQL, Python, Power BI, Airtable, and automation.
You will support projects involving:
- Cleaning, structuring, and analyzing operational and business data
- Building dashboards and reports using Power BI, Airtable, Excel, or similar tools
- Writing SQL queries to extract and analyze data
- Using Python for data cleaning, automation, or analysis where relevant
- Supporting data pipelines between different business systems
- Helping teams define KPIs, metrics, and reporting requirements
- Automating repetitive reporting and administrative tasks using Power Automate, Airtable, scripts, or other tools
- Identifying data quality issues and helping improve how data is captured, stored, and used
- Turning raw data into insights that support better business decisions
What You’ll Work On
Depending on your track and skillset, you may contribute to projects such as:
- Workflow automations across operations, sales, HR, finance, customer care, and technical teams
- Internal dashboards for management reporting and performance tracking
- Field service process improvements
- Customer request and ticketing workflows
- Digital forms, approvals, and task management tools
- Airtable bases, Power BI dashboards, and SharePoint workflows
- Data cleanup and reporting automation
- Process documentation and SOP creation
- AI-enabled productivity and workflow improvements
- Product improvements for internal and customer-facing digital tools
Minimum Requirements and Competencies
- Recent graduate or final-year student pursuing a degree in Information Technology, Computer Science, Business Information Technology, Data Science, Engineering, Business Administration, Operations Management, Statistics, Mathematics, or a related field
- Strong interest in business analysis, process improvement, digital transformation, automation, data analytics, or technology-enabled business solutions
- Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and develop practical solutions
- Good computer literacy, including proficiency in Microsoft Office Suite and strong Excel or Google Sheets skills
- Strong attention to detail, with the ability to document processes, analyze information, and present findings clearly and accurately
- Good communication, teamwork, and organizational skills, with a proactive attitude and willingness to learn and take ownership of tasks
Deadline: 30th June, 2026
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