Loan Officer

Company Details
Industry: Banking
Description: What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We b… What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We believe that service delivery can be continuously improved, that understanding our customer needs is the beginning of their satisfaction. We do not have vanilla products or services but endevour to satisfy the uniqueness of every customer. We believe that credit delayed is money lost and hence take the shortest time to give our customers feedback. Leadership Progressive Credit is led by a team of highly qualified and experienced personnel. Mbaabu Muchiri who is the overall Team Leader has had several years in Banking, Manufacturing and Education. His most recent assignment was as a Director of Credit with Equity Bank. He joined the bank before it converted from a building society to a fully fledged commercial bank, grew the loan book from shs.3Billion to shs100 Billion and improved its quality from 12% non-performing to 2%. Prior to Equity Bank, Mbaabu had worked for Central Bank of Kenya for Six years as a Banking supervisor where he participated in significantly reducing the industry’s non performing loans. He also worked for Coca-Cola Africa for five years in various senior positions. He has a passion for seeking innovative ways to satisfy customer needs especially in credit products and their delivery mechanism. Core Values Team Work Innovation Passion Professionalism Customer Service Integrity View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Accounting, Finance
Job Description

Role Description

  • This is a full-time, on-site role for a Loan Officer based in Nairobi County, Kenya. The Loan Officer will be responsible for evaluating loan applications, conducting credit assessments, underwriting loans, and ensuring compliance with lending policies. The role also involves building strong relationships with customers, providing excellent service throughout the loan process, and ensuring customer satisfaction. Additionally, the Loan Officer will collaborate with other team members to ensure timely loan disbursement and effective portfolio management.

Qualifications

  • Experience in Microfinance Lending.
  • Knowledge in Finance and familiarity with credit analysis
  • Customer Service skills with a focus on effective communication and relationship management
  • Strong analytical and decision-making abilities, with attention to detail
  • Excellent organizational skills and ability to manage multiple tasks efficiently
  • Proficiency in financial and lending software tools is an advantage
  • Diploma in Finance, Business, Economics,
  • Previous experience as a Loan Officer preferred
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Contact Information
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