Relationship Manager, Barakah Banking (Corporate)

Company Details
Name: I&M Bank
Industry: Banking
Description: I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank off… I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya and international operations in 3 other countries. I&M Bank is a dominant player in the Kenyan market that has been consistently growing, and is innovative in terms of the type and range of products and services it offers. CDC Group plc, a development finance institution wholly owned by the government of the United Kingdom owns approximately 10.68% of I&M Holdings, the holding company of I&M Bank Ltd. In addition, I&M Bank has a technical support agreement with International Finance Corporation for staff training, product development and risk management. I&M Bank also enjoys medium term foreign currency credit facilities from European Development Financial Institutions - Proparco, DEG and FMO. I&M Bank’s international correspondent banks include major multinational banks such as Bank One Ltd, Citibank NA, CommerzBank AG, Deutsche Bank AG, ICICI Limited Mumbai, Mashreq Bank PLC, Standard Bank of South Africa and Standard Chartered Bank NY. I&M Bank’s international network includes Bank One Limited (Mauritius), I&M Bank Tanzania Limited and I&M Bank Rwanda Specialties Banking Services, Commercial Banking, Asset Finance, Mobile Banking, Internet Banking, Investment Management Services, Diaspora Banking, Credit / Debit / Prepaid cards, Wealth Management View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Banking
Job Description

Job Purpose:

  • The job holder is responsible for ensuring quality business growth from existing and new customers with focus on both the asset and liability book in line with agreed targets.
  • Ensuring the retention/maintenance of customers and growing the existing book through the deeper penetration into the existing customer’s business/ personal banking requirement and effective management of the relationship/customer experience.
  • The focus to be to facilitate on shariah compliant product, namely Barakah banking book. 

Key Responsibilities:

  • Handle Customer queries and obtain review information from customers.
  • Analise submitted Credit Applications and providing recommendation.
  • Initiate security perfection in liaison with Legal Department.
  • Disbursement of facilities and Collection of processing fees/commissions.
  • Monitoring of Covenants and sanction terms.
  • Review and signing bank documents i.e., Letters of offer, Bank Guarantees, Non-Disclosure Agreements, CMA discharges.
  • Cross-selling bank products.
  • Provide timely feedback in relation to customer request or inquiries.
  • Liaise with other departments i.e., Credit, Legal, IB, ICT to solve customer issues.
  • Adhere to bank strategy and budget requirements as per bank policy.
  • New business canvassing and obtaining the necessary approvals.
  • Monitor and follow up of account performance.
  • Regular clients visit to review the business performance and submit call reports.
  • Referral of cross border business to I&M- Group, IMIA, Burbidge Capital, Wealth Management.

Academic Qualifications:

  • Bachelor’s Degree in a Social Science or related field.
  • Knowledge on Islamic Banking and finance.

Professional Qualifications / Membership to professional bodies/ Publication: 

  • Relevant professional qualification.
  • Member of a relevant professional body.

Work Experience Required:

  • Over Seven (7) years’ relevant experience with over Three (3) years in management in a similar organization.

Competencies:

  • Strong leadership skills.
  • Executive disposition.
  • Demonstrate high levels of integrity.
  • Excellent communication and interpersonal skills.
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