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Dispatch Officer

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Company Details
Industry: Construction
Description: The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa. In 2003, all operating companies were reversed into the current holding company called Safal Investments Mauritius Limited and conduct its business across Africa as the Safal Group.Today, the Safal Group manufactures in 10 African countries and sells and markets its building solutions across the continent.
Job Description

Key Responsibilities 

Dispatch and Logistics coordination

  • To liaise with the planning and operations team for truck planning/placement of trucks for Local / Upcountry dispatches
  • To request transporter for appropriate truck by confirming the product to be dispatched
  • To liaise with the transporter for the placement of trucks on time
  • To  monitor  truck  movement  from  the dispatch  date  /  time  till  it  exits  and  liaise  with the transporter for required action
  • To liaise with the service centre/upcountry office for dispatch as requested
  • Escalate challenges faced in arranging the truck and take corrective action

Documentation & SAP Compliance

  • To  generate  Delivery  Note,  Gate  Pass  &  Loading  Slip  as  per  the  Sales  Order/STOs quantity requirement in SAP
  • To reconcile the STO and Dispatches on fortnight monthly basis and ensure closure
  • To process the clearing agent invoice after the due verification process and acceptance of all required documents

Management of Stocks in Sales Storage Location

  • To keep tabs of Material & Stocks received from Production to Sales Location
  • To carry out Monthly physical Stock Count.
  • To enter the count in the system & generate the Sales Storage Location inventory document in SAP for further approval & adjustments.

Customer Relation

  • To keep customer updated on the truck dispatch.
  • To provide / submit required documents to customer for receipt
  • To liaise with customer for documentation support / timely clearance of documents for truck from point of Loading.

File management

  • Establish & maintain an effective filing system for easy reference at all times
  • Maintain a chronological numbering of Local Sales Invoices/STO’s and be able to keep records of all for purposes of determining
  • Review policy periodically and recommend changes if required
  • All  related  file  from  process  start  to  end  process  should  be  kept  and  secured  at appropriate location

Systems and Procedures

  • To  ensure  full  compliance  with  Environment,  Health  and  Safety  (EHS)  regulations, Contractors policy, ISO process flow
  • To  ensure  compliance  of all  internal  policies  in place,  at  all  time  and ensure  same practice from subordinates
  • To  liaise and  establish  links  with  external bodies to  research on best  practices  and deliver continuous improvement
  • To implement, manage and monitor performance management information with a view to ensuring that continuous improvement is achieved within the section.

Management Reporting

  • Preparation and submission of Monthly Reports / as required to Seniors, for Open / Close STOs, Delivery Note / Invoicing, Stocks, SAP compliance management
  • Monthly, Weekly, as required Truck movement/dispatch report

Requirements

Minimum Requirements

  • Minimum academic qualification:  Bachelor’s Degree in Supply Chain Management
  • General work experience (years): 3-5  years
  • Specific to the position (level/discipline/years): 3 years
  • Industry:  FMCG / Manufacturing / Construction

Key competencies and skills:

  • Excellent Communication skills
  • Analytical skills
  • Leadership Skills
  • Sales acumen
  • Presentation skills
  • Interpersonal skills
  • Problem Solving skills
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
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