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Job Opportunities at Equity Bank Kenya

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Company Details
Industry: Banking
Description: Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange. Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to fin
Job Description

Equity Bank Kenya – Job Opportunities

Category: Banking / Financial Services Posted: 20th March 2026 Deadline: 2nd April 2026

 

Open Jobs

  1. Head of Fraud Analytics & Reporting

  2. Group Head of Physical Security

  3. Customer Experience (CX) Data & Analytics Manager

  4. Group Head of Forensic Investigation

  5. Service Recovery Officer

 

Minimum Requirements (Likely)

Applicants should:

  • Hold relevant academic qualifications (Bachelor’s or Master’s degree in IT, Finance, Business, Security Studies, or related fields).

  • Have prior experience in fraud analytics, physical security, customer experience, forensic investigation, or service recovery.

  • Demonstrate strong communication, analytical, and leadership skills.

  • Be familiar with banking operations, compliance frameworks, and risk management.

  • Show professionalism, integrity, and alignment with Equity Bank’s mission of delivering inclusive financial services across Kenya and beyond.

  • Senior roles (Heads of Fraud, Security, Forensic Investigation) require leadership, policy development, and operational oversight.

  • Managerial roles (CX Data & Analytics Manager) require customer‑centric strategy, data analysis, and digital transformation expertise.

  • Operational roles (Service Recovery Officer) require problem‑solving, client support, and service quality assurance.

 

How to Apply

Interested and qualified candidates should submit their applications with detailed CVs and supporting documents, clearly indicating the position applied for, in line with Equity Bank Kenya application guidelines.

Salary: Competitive Salary
Education: Others
Employment Type: Full Time

Key Skills

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