Posted:3 hours ago
By:Hiring Kenya
Company Details
Industry:
Information Technology and Services
Description:
Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkeyโs flagship product, TurnQuest Insurance Suite, is one of the most dynamic productsย in the market providing a comprehensive and integrated set of applications built on a common platform, that covers the entire insurance lifecycle. TurnQuest is further augmented by data and analytics capability that gives the insurer a 360-degree view of their business. Turnkey has a reputation of the highest standards in engineering excellence and we invest heavily in R & D to ensure a future-proof product in an industry that is constantly evolving and changing. Our uncompromising attention to detail has enabled us to achieve a distinctive 100% success rate in implementation of insurance and bancassurance solutions across Africa. As a Pan-African organisation, delivering real value to our clients is core to our DNA. This culture is manifested in the makeup of our company through a combination of experience and energy that ensures our team is in the unique position of being able to provide both thought leadership and innovative advice to our clients. With a dedicated team of over 100 professionals with extensive industry knowledge and expertise, we are getting the job done!
Job Description
Role Summary
The Product Owner (PO) owns and manages the product backlog, refining requirements, and ensuring product development efforts deliver maximum value to the business and end-users. The role bridges the gap between business needs and the development team, contributing to clear prioritization, stakeholder collaboration, and successful product delivery throughout the agile lifecycle.
Key Responsibilities
Backlog & Requirements Management
- Maintain a transparent, prioritized, and continuously refined product backlog.
- Collaborate with stakeholders and users to gather requirements, translating them into actionable user stories with acceptance criteria.
- Ensure backlog items meet the principles: Independent, Negotiable, Valuable, Estimable, Small, and Testable.
Prioritization & Planning
- Assist in prioritizing user stories based on business value, customer needs, and technical constraints.
- Participate in backlog refinement sessions and sprint planning to ensure alignment with release goals and capacity.
Agile Delivery Support
- Actively engage in agile ceremonies — stand-ups, sprint planning, sprint reviews, and retrospectives.
- Provide clarity to the development team on requirements and priorities.
- Monitor sprint progress and help resolve blockers related to requirements or priorities.
Acceptance Criteria & Validation
- Collaborate with the development team to define acceptance criteria for all user stories.
- Participate in sprint reviews to validate completed stories against agreed criteria.
Release & Documentation Support
- Assist in release planning by documenting confirmed features, known issues, and upcoming priorities.
- Ensure release documentation is accurate and available for stakeholders.
- Understand CI/CD principles to support efficient deployment cycles.
Stakeholder Engagement
- Act as a liaison between business stakeholders and the development team to gather feedback and clarify requirements.
- Support product demos and provide updates on product progress.
Continuous Learning & Improvement
- Proactively develop skills in agile product management practices, tools, and domain knowledge.
- Seek opportunities to optimize processes for better delivery outcomes.
Behavioral Competencies
- Teamwork & Communication: Values collaboration and promotes transparency across teams.
- Curiosity & Passion: Seeks continuous improvement in self and team performance.
- Accountability & Professionalism: Takes ownership of tasks and outcomes.
- Customer Focus: Always considers business and end-user impact in decision-making.
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
