Job Purpose

• Leads a team to grow the bank’s foreign exchange revenue by building client relationships, managing risk, and ensuring profitable sales foreign exchange (FX) products and services to the bank’s clients.

Responsibilities

Generating sales revenue.

• Client engagement via emails and phone calls.
• Liaison with branches.
• Review of targets set for the different teams and devising ways of achieving them.
• Identify new clients to onboard.
• Market research to better guide clients of their forex needs and market developments.
• Booking liaisons to appropriate profit to branches.

Relationship management

• Joint visits with business teams.
• Client engagement to better understand their needs.
• Branch engagement.
• Training of new FX Sales dealers and branch staff.

Managing client database

• Review of volumes and profitability per client to monitor trends (increased or decreased trading) and guiding the respective sales dealer on how to engage the client for more business.
• Engage branches/clients for reason for decreased figures.

Onboarding of new counterparties

• Cost benefit analysis of any new counterparty that the department is looking to onboard.
• Creation of memo for approval of the onboarding.
• Liaison between the counterparty and internal teams to ensure fast and smooth onboarding
• Response to any queries that the counterparty might have.

Correspondent banks relationship management.

• Maintaining Financial Institution Relationships by constantly reviewing business needs on a case-by-case basis.
• Organizing and attending meetings with Financial Institutions and Correspondent banks, with a view of reviewing and strengthening the relationships
• Monitor the flow of treasury business to ensure fair distribution of business to our correspondent banks based on business needs.
• Timely resolution of business issues between BOA-K and other counterparties including BOA subsidiaries.
• Periodically review the pricing of services and products offered by Correspondent Banks and other financial institutions and where necessary negotiating for favorable pricing.

 Training and development

• Identifying areas of improvement and required skills for team and self.
• Key Performance Indicators (at least 5)
• Growth of new business profits.
• Growth of overall bank’s forex income.
• Achievement of branches targets.
• Training and Development
• Ensure overall customer and counterparty satisfaction.

Minimum Requirements 

• Bachelor’s degree in business, economics or related field
• Certification in CISI, CPA, ACCA, CISA or any relevant field is an added advantage
• ACI Dealing Certificate
•  4 years’ banking experience with at least 3 years in Treasury Department.

Competencies and Attributes 

• Communication Skills (Verbal & Written) – ability to articulate and relay market information and strategies in a clear and concise manner
• Negotiation Skills – daily rate negotiations with customers that lead to FX Deal closures.
• Good interpersonal skills – ability to build good relationships with internal and external stakeholders
• Adaptability – Ability to adapt and work in the other treasury desks like Trading and Money Market.
• Analytical skills – ability to critically carry out technical and fundamental analysis and reporting in departmental meetings