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Product Operations Associate

Peach Cars KE
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Posted:1 hour ago By:Hiring Kenya

Company Details
Name:Peach Cars KE
Industry: Logistics and Supply Chain
Website: https://peachcars.co.ke/
Description: e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. At Peach, we believe cars are more than their component parts - they're a gateway to the experiences, relationships, and opportunities that make life worth living. Our aim is to build Africa's first full-stack automotive service, spanning all aspects of car ownership and delighting our customers at every turn in the road.
Job Description

Specifically, the Product Associate Manager at Peach can expect to own the following elements:

  • Release & Testing Support
  • Support structured feature releases by coordinating UAT, maintaining testing discipline, and ensuring smooth validation before and after go-live.
  • Product Request Management
  • Own the structured intake, tracking, and organization of product requests to ensure visibility, clarity, and prioritization readiness.
  • Branch-Level Product Enablement
  • Drive branch-level adoption of product workflows by supporting rollouts, reinforcing compliance, and identifying operational friction.
  • Documentation & Training
  • Maintain accurate and up-to-date product documentation while supporting onboarding and ongoing user enablement.
  • Operational Product Insights
  • Monitor product usage and operational patterns to surface adoption gaps, recurring issues, and structured feedback to the Product team.

Skills, Knowledge and Expertise

Must-Have Qualifications

  • Bachelor’s degree in Business, IT, Engineering, Operations, or related field
  • 1 to 2 years of experience in operations coordination, product support, project coordination, QA testing, or a similar structured environment
  • Strong organizational and documentation skills
  • Comfort working with dashboards, spreadsheets, and internal systems
  • Strong written and verbal communication
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
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