Job Purpose

To support the Internal Audit Manager in planning, coordinating, and executing risk-based audits across the shared services functions. This includes assessing the adequacy and effectiveness of internal controls, compliance with policies and regulations, operational efficiency, and risk management across Central Clearing, Funds Transfer, Card and Digital Banking Operations, Centralized Account Opening Reconciliation function, Administration Department, Branch Operations and other shared services

Key Responsibilities,

• Assist the Audit Manager-Shared Services in preparing a comprehensive, long-range Audit Plan covering all the Audit activities, prioritising the audit assignments based on a risk assessment, and scheduling follow-up activities effectively and efficiently. Perform a survey of functions and activities in shared services to determine and understand the nature of operations across Shared Services activities. Prepares the audit plan for the assigned audit area and prepares the Audit work program, in line with department standards. Conduct audits on processes pertaining to Central Clearing, Funds Transfer, Card and Digital Banking Operations, Centralised Account Opening, Reconciliation Unit, Administration Department, Branch Operations and other shared services.
• Evaluate the design and operational efficiency and effectiveness of internal controls and risk management practices, identify control gaps and potential risks across
• Shared Services activities; provide practical and actionable audit recommendations to management.
• Assess compliance with regulatory requirements (e.g., Central Bank of Kenya guidelines), internal policies, industry best practices and contractual obligations relevant to shared services.
• Make presentations to the management during and after the audit, to discuss observations and recommend corrective action to improve operations.
• Collaborate with Shared Services and other support function teams to understand processes, identify vulnerabilities, emerging risks, and control improvements, develop mitigation strategies, and implement corrective action plans.
• Ensure adherence to professional standards when performing audits, including the thoroughness of audit documentation per the IA methodology, and ensure that all assigned audit steps are completed within the approved time budget. Follow up with audit clients to get an update on the corrective action plans and appraise the adequacy of corrective actions taken as per the audit recommendation.
• Participate in special investigations, ad hoc projects, and support broader internal audit initiatives as needed.
• Provide input for the revision of audit programs/review approach to achieve specific objectives in a more effective/efficient manner.
• Cultivate a culture of learning and development; Seek coaching and mentoring from supervisors to enhance skills and capabilities.
• Stay current with industry best practices, regulatory developments, and technological advances affecting shared services and internal auditing within the banking sector and advise management promptly.
• Leverage technology solutions, including AI, to enhance the Internal Audit Department’s efficiency and effectiveness. Perform work in accordance with the charter, which is consistent with the Global Internal Audit Standards (GIAS).
• All the above accountabilities include but are not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Job Specification

• Education    Bachelor’s degree in accounting, Finance, Business Administration, or a related field Professional certifications such as CPA (K), CIA, CISA, or equivalent are highly preferred.
• Training / Skills    Excellent analytical, report writing, and presentation skills. Proficiency in audit management software and data analytics tools is an advantage
• Work Experience    Minimum 3 – 6 years of auditing financial/other sectors – preferably three years in a banking environment Demonstrable experience auditing shared services or functions within Central Operations in a Banking environment.
• Competencies    Behavioural: Think & Act Customer, Business & Strategic Acumen, Ownership & Accountability, Change & Innovation Agility, Proactive and collaborative and a Digital Mindset. Core technical (knowledge and skills): Sharia Principles –Basic Knowledge of banking regulations, internal controls frameworks, operational risk management, and compliance requirements- Advanced Audit Planning & Reporting- Advanced Governance and Audit Quality Assurance Management – Intermediate Knowledge of Banking Products, Services and Operations