Posted:6 hours ago
By:Hiring Kenya
Company Details
Industry:
Non-Profit Organization Management
Description:
The Independent Medico-Legal Unit (IMLU) is a governance, health and human rights non-profit organization, whose vision is A Just World Free from Torture. Our work is underpinned by a holistic approach involving litigation, medical and psychosocial rehabilitation of survivors of torture, monitoring government adherence to its human rights obligations and advocacy for policy, legal and institutional reforms. Over the last two decades we have assisted over 4,000 victims of torture, cruel, degrading and inhuman treatment through the support of our national networks of professionals: doctors, trauma counsellors, lawyers, human rights monitors and journalists. What We Do IMLU documents torture perpetration through forensic medical reports which aids in legal redress for torture victims. It exploits legal and advocacy means to seek justice for torture survivors since 1992. With time, we have gained the capacity to rehabilitate the victims of torture through provision of medical and psychological treatment, facilitating legal action and documenting cases of torture in Kenya. In furtherance of pushing for a torture free society, IMLU aggressively campaigns against the vice through the media and other outlets. Spanning a period of two decades, this work has been feasible via the remarkable endeavors of our network of professionals including doctors, psychological counselors, lawyers and grassroots human rights monitors and human rights defenders. Vision A Just World Free From Torture Mission We seek to promote the rights of torture victims and protect Kenyans from all forms of state perpetrated torture by advocating for legal and policy reforms, monitoring government adherence to human rights, rehabilitating victims of torture and building capacity of key stakeholders. Values Our values underlie everything we do and these core values will continue guiding us as an organizing in the execution of our vision, mission and objectives. Our values are; Integrity: We uphold professionalism, honesty, accountability and evidence based interventions in the course of our work. Courage: With confidence and relentlessness, we engage perpetrators of torture hold the state accountable and ensure justice for victims and survivors. Compassion: We treat everyone equally and we show kindness, mercy, empathy and dedication to torture victims and survivors regardless of who they are. Empowerment: We are committed to enhancing knowledge and skills for IMLU staff and all our stakeholders with the intention of effectively and efficiently working towards fulfilling our mission. Our Purpose 1. Rehabilitation and legal assistance for victims of torture and their families. 2. Increase awareness on torture and contribute to advocacy strategies for torture redress. 3. Training professionals on identification and documentation of torture. 4. Raising public awareness concerning IMLU’s role and purpose in democratic Kenya.
Job Description
Responsibilities
Lead Generation & Prospecting
- Conduct structured outbound telesales campaigns across assigned markets and subsidiaries.
- Identify, research, and build target prospect databases aligned to strategic sectors.
- Generate qualified leads through cold calling, referrals, email outreach, LinkedIn prospecting, and campaign follow-ups.
- Achieve daily, weekly, and monthly call and outreach targets.
- Develop and refine call scripts tailored to each subsidiary’s offering.
Lead Qualification & Opportunity Development
- Engage prospects to understand business needs, budgets, timelines, and decision-making structures.
- Conduct structured discovery conversations to identify fit.
- Qualify leads based on predefined commercial criteria.
- Schedule and support solution presentations or demos.
- Prepare prospects for proposal submission by confirming scope and expectations
Business Closing & Revenue Conversion
- Follow through on opportunities from first contact to deal closure.
- Handle objections confidently and negotiate within approved commercial frameworks.
- Support preparation of quotations and proposals in collaboration with technical teams.
- Proactively follow up on submitted proposals to drive closure.
- Maintain visibility of deal progress and escalate high-value deals when necessary.
- Ensure signed agreements and payment initiation where applicable.
Pipeline & CRM Management
- Accurately record all calls, meetings, and outcomes in the CRM.
- Maintain an up-to-date sales pipeline dashboard.
- Track deal aging and proactively revive stalled opportunities.
- Provide weekly pipeline reports to Commercial Leadership.
- Support revenue forecasting activities.
Campaign & Event Support
- Support execution of group-wide marketing campaigns.
- Conduct pre-event prospecting to increase attendance.
- Perform post-event follow-up and convert participants into sales opportunities.
- Work closely with marketing to ensure campaign-to-conversion alignment.
Subsidiary Commercial Support (Secondment Model)
- When assigned to a subsidiary, the Telesales Executive will:
- Align with subsidiary leadership on monthly revenue targets.
- Drive solution-specific outreach.
- Support upselling and cross-selling to existing clients.
- Assist in reviving dormant accounts.
Requirements
Education
- Bachelor’s degree in Business, Marketing, Communications, or any related field.
Experience
- 4–6 years’ experience in tele-sales, account management, or business development, preferably in B2B or service-based industries.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
