Position: End User Support Engineer

Date Posted: 25 February 2026

Industry: Information Technology / IT Support Services

Employment Type: Full Time

Experience: 4+ Years

Qualification: Bachelor Degree in Information Technology, Computer Science, or Related Field

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: 3i Infotech

Description:

Now Hiring | End User Support Engineer – UAE

An excellent opportunity is available for an experienced End User Support Engineer to join a growing IT team in the UAE. This role is ideal for IT professionals who have solid hands-on technical expertise and enjoy providing direct support to end users within corporate environments.

If you are looking to advance your career in IT support and have strong troubleshooting abilities along with customer-facing skills, this position could be the right fit for you.

Key Requirements:

• Minimum 4+ years of experience in End User Support, Desktop Support, or IT Support roles
• Strong communication skills with the ability to interact confidently with end users and stakeholders
• Practical hands-on experience with Windows Operating Systems
• Good working knowledge of Active Directory and Microsoft Office 365 (O365)
• Experience working within structured corporate IT environments
• Prior UAE work experience will be considered an added advantage

The selected candidate will be responsible for providing efficient technical support, resolving user issues, and ensuring smooth day-to-day IT operations across the organization. Strong problem-solving skills and the ability to work independently while maintaining service standards are essential for this role.