Posted: By:UAE Jobs
Location: Dubai Branch
Job Type: Full-Time
Position Vacant : Operations Co-ordinator
Company Overview:
Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.
Job Summary
The Operational Coordinator will be responsible for supporting daily business operations by preparing performance reports, coordinating between departments, and ensuring smooth execution of client-related activities. The role requires strong analytical skills, cross-functional coordination, and a proactive approach to improving operational efficiency and turnaround time.
Key Responsibilities
1. Reporting & Analysis
Prepare and maintain daily and weekly operational reports.
Track key performance indicators (KPIs) across departments.
Analyze business data to identify gaps, delays, and improvement opportunities.
Present summarized insights to management when required.
2. Cross-Department Coordination
Coordinate with Marketing, Sales, CSR, and Project teams to ensure alignment of activities.
Monitor workflow between departments to avoid bottlenecks.
Facilitate smooth communication to ensure timely completion of tasks.
Follow up on pending actions and ensure deadlines are met.
3. Client Work Execution & Process Efficiency
Monitor client-related projects to ensure faster and smoother delivery.
Identify operational challenges and propose practical solutions.
Ensure service quality standards are maintained.
Support in streamlining processes for better efficiency and productivity.
Requirements
Bachelor’s degree in Business Administration (BBA) or MBA in Business/Operations/Management.
1–2 years of relevant experience in operations coordination, business support, or similar role.
Strong business analytics and data interpretation skills.
Proficiency in MS Excel and reporting tools.
Excellent coordination and communication skills.
Strong organizational and problem-solving abilities.
Ability to work under pressure and manage multiple tasks effectively.
Self-motivated, target-oriented, and capable of working independently.
What We Offer:
Competitive salary and performance-based incentives.
Opportunities for professional growth and career advancement.
A supportive and collaborative work environment.
If you are passionate about sales and marketing and eager to make a meaningful impact, we would love to hear from you. Please send your CV to [email protected] and cover letter to caree with the subject line "Application for Operations Co-ordinator ."
We look forward to welcoming a new member to our team!
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
Education:
Experience:
