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Customer Service Agent

UAE Careers
Mandatory
Dubai, UAE
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Posted:1 hour ago By:UAE Yolld

Company Details
Name:UAE Careers
Industry: Consulting
Website: https://applydubaijob.com
Description: applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making it easier for professionals to discover, apply, and grow their careers in the region.
Job Description

Position: Customer Service Agent

Date Posted: 12 February 2026

Industry: Customer Service / E-commerce / Retail

Employment Type: Full Time

Experience: Minimum 2 years

Qualification: Estimated Qualification like Diploma/Degree/Certificate in relevant field

Salary: AED 4,500

Location: Dubai, United Arab Emirates

Company: Confidential

Description:


We are looking for a dedicated Customer Service Agent to join our team and support customer experience and daily operations across multiple platforms. The ideal candidate will be organized, customer-focused, and experienced in handling e-commerce-related inquiries.

Key Responsibilities:
• Handle customer inquiries related to website sales
• Coordinate effectively with internal teams to resolve issues
• Assist customers with plan changes, cancellations, and pauses
• Enhance customer satisfaction and retention rates
• Respond to social media messages on Instagram and Facebook
• Support basic marketing tasks and reporting

Requirements:
• Minimum 2 years of customer service experience
• UAE experience preferred
• E-commerce experience is an advantage
• Fluent in English
• Strong organizational skills and customer-oriented mindset

Salary: 4500 AED
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information
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